Summary
Overview
Work History
Education
Skills
Languages
Timeline

EDUARDO ECHENIQUE

Boca Raton,FL

Summary

Seeking employment with a company where I can contribute with my talent and skills to contribute to the company's growth, I want to succeed in a stimulating and challenging environment where I experience advancement opportunities.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

TD Bank
Oakland Park, FL
09.2018 - Current
  • Meet with customers and prospects and develops understanding of other financial objectives and needs
  • Assesses customer information and suggests appropriate product and service solutions
  • Provides sound advice at every Customer interaction to create positive Customer Experience and ensures that Customer’s financial needs are met
  • Responsible for meeting or exceeding specific individual sales goals
  • Provides exceptional Customer service by meeting all Customer demands
  • Performs broad range of tasks of varying complexity and scope
  • Cross-sell products to provide multi-services for Customers
  • Perform wires for personal and business customers
  • Discuss lending products for business and personal needs

Teller

Chase Bank
Coral Springs, FL
01.2017 - 09.2018
  • Answered telephone inquiries on banking products including checking, savings, credit cards
  • Executed customer transactions, including deposits, withdrawals, money orders, foreign currency
  • Delivers exceptional customer experience by acting with a customer first attitude
  • Strong desire and ability to influence, educate and connect customers to technology
  • Help build relationships with customers by connecting them with team members who can help them address their financial needs

Sales Consultant

Coral Springs Auto Mall
Coral Springs, FL
08.2016 - 12.2016
  • Provide outstanding customer service to potential and repeating customers
  • Enhancing dealership reputation by accepting ownership for accomplishing new and different request by fulfilling expectations and achieving monthly goals selling new and used cars
  • Closing sales by overcoming objections; asking for sales; negotiating price and purchase contracts as well as offering warranties, services, and financing
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.

Floor leader

Woodfield Distributions
Boca Raton, FL
01.2013 - 08.2016
  • Fulfill orders with high accuracy to be shipped out
  • Supervise Labelling of orders before they go to their destination
  • Interact with UPS and FedEx by handling damages and unfulfilled orders
  • Present to repeating and potential clients how our company operates

Education

Bachelor of Business Administration - Finance

Florida Atlantic University, Boca Raton, FL
05.2018

Skills

  • Upselling Products and Services
  • Order and Refund Processing
  • Data Entry and Maintenance
  • Time management
  • Cash handling expertise
  • Self-motivated professional
  • Microsoft Window
  • Customer service
  • Critical thinking
  • Notary Services
  • Problem-solving
  • Customer Data Confidentiality
  • Efficient and Detail-Oriented
  • Inbound and Outbound Calling

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Customer Service Representative - TD Bank
09.2018 - Current
Teller - Chase Bank
01.2017 - 09.2018
Sales Consultant - Coral Springs Auto Mall
08.2016 - 12.2016
Floor leader - Woodfield Distributions
01.2013 - 08.2016
Florida Atlantic University - Bachelor of Business Administration, Finance

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EDUARDO ECHENIQUE