EDUARDO FLORES JR
Pearland
Summary
- Productive and adaptable. Always looking to better myself and others. Capable when faced with challenges.
Overview
9
9
years of professional experience
Work History
Personal Banker
Frost Bank
Friendswood
03.2024 - Current
- Familiarized myself with personal, and business account types via employee manual.
- Worked with business, private, and investment bankers on account openings.
- Referred clients when presented with lending and investment opportunities.
- Supported other branches in implementing procedures and managing coverage.
- Coordinated with other branches to assist with client requests.
- Familiarized myself with Harland Clarke check orders, SalesForce, and Titan to assist partners with research and client requests.
- Partnering with FCM to learn new skills and opportunities to better myself and the retail team.
Teller
Frost Bank
12.2022 - 03.2024
- Engaged with customers during transactions
- Sort, count, and wrap currency and coins.
- Supported lobby operations by helping customers despite motor bank assignments.
- Managed large cash and check deposits
- Processed multiple loan payments, cashiers checks, cash advances, immediate credit transfers.
- Processed routine withdrawal and deposit requests from clients.
- Worked in tandem with Bankers when assisting customers with questions concerns or transactions.
- Oversaw customer flow during peak service times.
OPERATIONAL RETAIL SALES MANAGER
DULUTH TRADING
07.2021 - 12.2022
- Facilitated training programs for associates to enhance their skills and knowledge
- Coached associates on best practices, fostering a more effective store environment
- Started training to schedule shifts, and manage payroll
- Worked multiple opening shifts, giving the team a morning huddle for what needed to get done that day
- Worked multiple closing shifts, counting the tills and making deposits
- Aided hiring managers with interview processes and led individual interviews.
- Assisted the Operations ASM on the day to day stockroom upkeep
- Processed freight and audited boxes daily
- Assisted in multiple alarm tests and safety checks
- Assisted other stores on operations via phone call or Teams meetings.
RETAIL SALES ASSOCIATE
DULUTH TRADING COMPANY
09.2020 - 07.2021
SALES ASSOCIATE
GAP INC
07.2019 - 08.2020
ENTERTAINMENT PRODUCER
Center For Student Media At University Of Houston
05.2017 - 05.2019
- Trained 75-90 members across three teams, directing and producing multiple productions for CoogTV while facilitating weekly and monthly team meetings.
- Presented during New Student Orientations, delivering an "elevator pitch" to freshmen highlighting benefits of our organization.
Education
No Degree - Digital Media/Photography
University of Houston
Houston, TX2019
No Degree - Art
San Jacinto Community College
Houston, TX2016
High School Diploma -
Pearland High School
Pearland, TX06.2015
Skills
- Currency packaging
- Currency shipment
- Teller and Banker training certifications
- Time management
- Experience in Titan
- Familiarity with Systemware
- Experience in IBSS
- Experience in DocXpress
- Excellent communication skills
- Active Listening
- Microsoft Office Proficiency
- Inventory Management
Timeline
Personal Banker
Frost Bank
03.2024 - Current
Teller
Frost Bank
12.2022 - 03.2024
OPERATIONAL RETAIL SALES MANAGER
DULUTH TRADING
07.2021 - 12.2022
RETAIL SALES ASSOCIATE
DULUTH TRADING COMPANY
09.2020 - 07.2021
SALES ASSOCIATE
GAP INC
07.2019 - 08.2020
ENTERTAINMENT PRODUCER
Center For Student Media At University Of Houston
05.2017 - 05.2019
No Degree - Digital Media/Photography
University of Houston
No Degree - Art
San Jacinto Community College
High School Diploma -
Pearland High School