Eduardo Guerrero
Los Angeles,CA
Summary
-Dedicated Sales Consultant skilled at leveraging market data, competitive insights and analytics to maximize profitability. Highly skilled at stepping in and working in various departments to provide top-notch customer service wherever needed.
-Dependable sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Well-versed in processing accurate sales transactions and providing superior customer service.
Overview
8
8
years of professional experience
1
1
Language
Work History
Retail Sales Consultant
CarMax
Burbank, CA
03.2018 - 03.2024
- Advised clients on appropriate product selections based on their needs and budget, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales communication to understand customer needs and recommend vehicles and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
- Participated in promotional events to engage potential customers and showcase store offerings.
- Stayed up-to-date on industry trends to better educate customers on new products and offerings.
Automotive Sales Consultant
Glendale Hyundai
02.2016 - 02.2018
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Worked closely with service department to ensure client satisfaction after purchase and during maintenance visits.
- Answered telephone and email inquiries from potential customers.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
Automotive Sales Consultant
Honda Of Pasadena
02.2016 - 10.2016
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Answered telephone and email inquiries from potential customers.
- Facilitated smooth trade-in processes by appraising used cars accurately and negotiating fair values.
Education
Radio And Television Broadcasting
1997
High School Diploma -
12.1988
Skills
- Customer Satisfaction
- Verbal Communication
- Technical skills
- Sales Development
- Product Recommendations
- Upselling strategies
- Product Demonstrations
- Sales Force profecient
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Part TimeFull TimeImportant To Me
Company CultureWork-life balanceHealthcare benefitsPaid time offFlexible work hoursWork from home optionPersonal development programsAdmin and Player of The LA Knights Soccer Club
Co Administrator and player for the LA Knights Soccer Club,currently playing in the los Angeles Circuit Soccer League
Timeline
Retail Sales Consultant - CarMax
03.2018 - 03.2024
Automotive Sales Consultant - Glendale Hyundai
02.2016 - 02.2018
Automotive Sales Consultant - Honda Of Pasadena
02.2016 - 10.2016
Los Angeles Valley College - , Radio And Television Broadcasting
Liceo De Heredeia - High School Diploma,
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