Eduardo Gutierrez
Cathedral City,CA
Summary
Proven leader with extensive experience at Stater Brothers, adept in loss prevention strategies and fostering client relationships to boost retention. Excelled in staff training and development, ensuring cohesive branding and operational excellence. Skilled in customer service management, consistently enhancing customer satisfaction and team performance. Reliable Key Holder fosters customer satisfaction and increases positive feedback. Offers unparalleled commitment to service, sales and reliability. Plans, delegates and follows up on expected tasks, assignments and activities to meet expectations and objectives. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Key Carrier
Stater Brothers
Cathedral City, CA
12.2020 - 02.2024
- Facilitated and developed lasting relationships with clients to increase client retention.
- Verified that all coupons were applied correctly to transactions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Greeted customers, provided assistance and answered inquiries.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Counted and balanced registers.
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Handled customer inquiries and complaints with professionalism and patience.
- Directed and supervised staff performance.
Education
GED -
Classroom.usahello.org
Cathedral City, CA03-2025
Skills
- Loss prevention strategies
- Delegation
- Store operations
- Drawer counting
- Training and mentoring
- Cash handling
- Employee oversight
- Front end operations
- Customer service
- Customer service management
- Workplace safety
- Alarm systems
- Product demonstrations
- Staff training and development
- Daily reporting
Affiliations
- I enjoy spending time with my children
- I enjoy going on a hike
- Going to church
Languages
English
Professional
Spanish
Professional
Certification
- I do have a license from the Department of Incurance
Timeline
Key Carrier
Stater Brothers
12.2020 - 02.2024
GED -
Classroom.usahello.org
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