Eduardo Mendoza
Summary
Detail-oriented automotive technician with proven expertise in preventative maintenance and system repairs. Recognized for conducting comprehensive inspections that identify potential issues, ensuring optimal vehicle performance and customer satisfaction.
Overview
16
16
years of professional experience
Work History
Automotive Technician
AUTONATION TOYOTA HAYWARD
Hayward
03.2023 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance and repairs on various automotive systems.
- Trained junior technicians on best practices and procedures, enhancing team skill set.
- Conducted thorough inspections to identify potential issues before repairs began.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Performed drive ability tests on vehicles after repairs were completed.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Repaired engines and transmissions, detailing labor and parts costs to ensure transparency.
- Collaborated with technicians from various disciplines to ensure seamless integration of repair processes.
Retail Store Manager
Cycle Gear
Hayward
12.2019 - 01.2023
- Managed daily operations ensuring smooth store functionality.
- Supervised and trained staff to enhance customer service skills.
- Oversaw inventory management to maintain optimal stock levels.
- Developed merchandising strategies to effectively showcase products and enhance customer appeal.
- Implemented store policies to ensure compliance and safety standards.
- Led team meetings to communicate objectives and motivate employees.
- Coordinated promotional events to boost customer engagement and drive sales.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Handled cash register transactions accurately while providing excellent customer service.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Monitored store performance metrics to assess sales trends, profitability, and customer service ratings.
Automotive Detailer
ALPHAWERKS
Santa Clara
08.2018 - 11.2019
- Cleaned and polished vehicles, enhancing visual appeal and increasing customer satisfaction.
- Applied protective coatings and treatments, preserving vehicle surfaces and extending longevity.
- Inspected vehicles for cleanliness and detailing quality standards.
- Adhered to safety protocols while using cleaning chemicals and tools.
- Washed a variety of vehicles daily to ensure cleanliness and presentation.
- Cleaned interiors and exteriors of vehicles using vacuums, steamers, polishers, and buffers, ensuring thorough detailing standards.
- Applied waxes and polishes to the vehicle's body to protect its paint finish.
- Restored headlights by removing oxidation with a buffing compound then sealed the headlight lens cover.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Removed minor flaws in refinish using sanding and buffing.
- Cleaned and conditioned leather, vinyl, and other interior materials.
Retail Sales Associate
Best Buy
San Carlos
03.2014 - 07.2018
- Guided customers in product selection, enhancing their understanding of features and benefits.
- Organized merchandise displays to improve accessibility and visual appeal for customers.
- Processed transactions accurately using point-of-sale systems.
- Addressed customer inquiries and complaints promptly, ensuring a positive shopping experience.
- Resolved customer issues efficiently to maintain satisfaction.
- Completed transactions in an efficient manner while providing excellent customer service.
Masonry Specialist
Genaros Landscaping & Hauling Service
Palo Alto
08.2010 - 02.2014
- Constructed stone and brick structures for residential and commercial projects.
- Utilized masonry tools to cut and shape materials accurately for installations.
- Utilized a variety of tools such as trowels, levels, hammers and saws to prepare masonry surfaces for installation.
- Engaged with clients to assess masonry needs and preferences, enhancing project satisfaction.
- Trained new team members on masonry techniques and proper tool usage.
- Conducted quality inspections of completed work, ensuring compliance with design specifications and standards.
- Developed accurate cost estimates for labor and materials for projects, ensuring alignment with industry standards.
Education
High School Diploma -
CARLMONT
San Carlos, CA06-2010
Skills
- Engine repair
- Diagnostic testing
- Brake systems understanding
- Brake inspection
- A/C troubleshooting
- Tire services
- Vehicle inspection
- Preventive maintenance
- Oil change services
- System repairs
- Engine rebuilds
- Replacing parts
- Coolant system control
- Road testing
- Hand and power tools
- Problem solving
Languages
English
Professional
Spanish
Professional
Timeline
Automotive Technician
AUTONATION TOYOTA HAYWARD
03.2023 - Current
Retail Store Manager
Cycle Gear
12.2019 - 01.2023
Automotive Detailer
ALPHAWERKS
08.2018 - 11.2019
Retail Sales Associate
Best Buy
03.2014 - 07.2018
Masonry Specialist
Genaros Landscaping & Hauling Service
08.2010 - 02.2014
High School Diploma -
CARLMONT