Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eduardo Molina

Austin,TX

Summary

Serviced-focused individual dedicated to delivering positive customer experiences with humility, accountability, dedication and integrity, to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. leads with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

7
7
years of professional experience
1
1
Certification

Work History

General Manager

Excel Fitness
03.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Assistant Manager

Excel Fitness
12.2022 - 03.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Shift Lead

Excel Fitness
11.2021 - 11.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.

National Trainer

Piada Italian Street Food
01.2018 - 01.2020
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.

BOH Supervisor

Red Lobster
06.2016 - 04.2017
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Monitored food inventory and supplies to prevent waste.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Supervised food presentation and plating to enhance visual appeal.

Education

Associate of Science - Kinesiology

Tyler Junior College
Tyler, TX
05.2019

High School Diploma -

Premier High School
Tyler, TX
10.2015

Skills

  • Team Oversight
  • Training and Development
  • Team Leadership
  • Problem Resolution
  • Customer Experience
  • Operations Management
  • Project Planning
  • Performance Evaluations
  • Time Management
  • Administrative Skills

Certification

  • Certified Personal Trainer, National Academy of Sports and Medicine
  • Certified Nutritional Coach, National Academy of Sports and Medicine


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

General Manager

Excel Fitness
03.2023 - Current

Assistant Manager

Excel Fitness
12.2022 - 03.2023

Shift Lead

Excel Fitness
11.2021 - 11.2022

National Trainer

Piada Italian Street Food
01.2018 - 01.2020

BOH Supervisor

Red Lobster
06.2016 - 04.2017

Associate of Science - Kinesiology

Tyler Junior College

High School Diploma -

Premier High School

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Eduardo Molina