Results-driven professional with a solid background in customer service and teamwork. Proven ability to help new team members and enhance guest engagement, fostering a collaborative environment that drives satisfaction and operational success.
Overview
5
5
years of professional experience
Work History
Server
Wood Ranch BBQ&Grill
Moorpark, CA
07.2022 - Current
Provided exceptional customer service in fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Managed multiple tables while maintaining a positive guest experience.
Helped new team members on menu items and service protocols.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate
Tillys
Thousand Oaks, CA
10.2020 - 07.2022
Developed product knowledge to assist customers with informed purchasing decisions.
Provided exceptional customer service, enhancing overall shopping experience and satisfaction.
Managed inventory levels through accurate stock assessment and replenishment processes.
Helped new associates on store policies, sales techniques, and operational procedures.
Helped customers complete purchases, locate items, and join reward programs.