Eduardo Ramos
Lubbock,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Driver
Express Employment Professionals
05.2024 - 11.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
Sales Floor Supervisor
Lowes Home Improvment
09.2023 - 02.2024
- Supervised daily operations on the sales floor, ensuring timely completion of tasks and meeting operational standards.
- Provided regular feedback to employees, fostering a culture of continuous improvement and professional growth.
- Enhanced customer satisfaction with personalized service and prompt issue resolution.
- Ensured compliance with company policies and procedures among all team members while maintaining a positive work environment.
Receiving/Sales Associate
Power Townsend
03.2023 - 08.2023
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Helped customers obtain correct sizes and shapes by using power tools to cut lumber.
- Prepared detailed quotes for large-scale construction projects requiring extensive material lists, assisting contractors in budgeting accurately for their needs.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
Assistant Shop Manager
Mavis Tires and Brakes
07.2021 - 02.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Provided exceptional customer service by actively listening to client needs, offering appropriate solutions, and resolving complaints promptly.
Shop Manager
Rapid Oil Change
04.2019 - 07.2021
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Recruited, trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
- Managed inventory control, cash control, and store opening and closing procedures.
Secretary/Auto Tech
Armando Fernández Painting
05.2018 - 04.2019
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed filing system, entered data and completed other clerical tasks.
- Continually sought methods for improving daily operations, communications with clients, record keeping, and data entry for increased efficiency.
- Completed vehicle inspections checking for issues of concern. Replaced damaged, missing, or defective parts with new parts.
- Optimized vehicle longevity by performing routine maintenance tasks such as oil changes, tire rotations, brake pad replacements, fluid checks, and filter changes.
Landscaper
GPJ Landscaping
01.2014 - 06.2018
- Maintained grounds by trimming, weeding, mowing and general clean-up. Removed hazards and debris from common pathways and driveways to improve usability.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Constructed hardscape elements like patios, walkways, retaining walls, fire pits, water features for enhanced functionality of outdoor spaces.
- Tended to shrubs, hedges, trees, and brush clearing. Removed trees, stumps, roots and debris for cohesive landscape appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Assisted with irrigation system maintenance and repair.
Education
Robert E. Lee High School
Midland, TX06.2018
Skills
- Time management
- Valid Driver's license
- Customer service
- Punctual and reliable
- Inclement weather driving
- Equipment operation
- Language fluency
- Multitasking
- Vehicle maintenance and repair
- Goal setting
- Sales strategies
- Staff training/development
Certification
EPA Section 609
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Driver
Express Employment Professionals
05.2024 - 11.2024
Sales Floor Supervisor
Lowes Home Improvment
09.2023 - 02.2024
Receiving/Sales Associate
Power Townsend
03.2023 - 08.2023
Assistant Shop Manager
Mavis Tires and Brakes
07.2021 - 02.2023
Shop Manager
Rapid Oil Change
04.2019 - 07.2021
Secretary/Auto Tech
Armando Fernández Painting
05.2018 - 04.2019
Landscaper
GPJ Landscaping
01.2014 - 06.2018
Robert E. Lee High School
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