Dedicated Airport Customer Service Agent with expertise in check-in procedures, customer inquiry resolution, and safety compliance. Committed to ensuring a seamless travel experience for passengers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Airport Customer Service Agent
Spirit Airlines Inc.
Fort Lauderdale
11.2020 - 05.2026
Assisted passengers with check-in and boarding procedures.
Resolved customer inquiries and issues effectively and promptly.
Provided information on flight schedules and gate changes to travelers.
Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Ensured compliance with airline safety and security protocols consistently.
Airport Customer Service Agent
SUNCOUNTRY AIRLINES
Fort Lauderdale
10.2024 - 11.2025
Assisted passengers with check-in and boarding procedures.
Resolved customer inquiries and issues effectively and promptly.
Provided information on flight schedules and gate changes to travelers.
Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
Airport Customer Service Agent
ELAL Israel Airlines
Fort Lauderdale
02.2024 - 09.2025
Assisted passengers with check-in and boarding procedures.
Resolved customer inquiries and issues effectively and promptly.
Provided information on flight schedules and gate changes to travelers.
Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.