Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

EDUARDO RAMOS

Plantation

Summary

Dedicated Airport Customer Service Agent with expertise in check-in procedures, customer inquiry resolution, and safety compliance. Committed to ensuring a seamless travel experience for passengers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Airport Customer Service Agent

Spirit Airlines Inc.
Fort Lauderdale
11.2020 - 05.2026
  • Assisted passengers with check-in and boarding procedures.
  • Resolved customer inquiries and issues effectively and promptly.
  • Provided information on flight schedules and gate changes to travelers.
  • Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
  • Ensured compliance with airline safety and security protocols consistently.

Airport Customer Service Agent

SUNCOUNTRY AIRLINES
Fort Lauderdale
10.2024 - 11.2025
  • Assisted passengers with check-in and boarding procedures.
  • Resolved customer inquiries and issues effectively and promptly.
  • Provided information on flight schedules and gate changes to travelers.
  • Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.

Airport Customer Service Agent

ELAL Israel Airlines
Fort Lauderdale
02.2024 - 09.2025
  • Assisted passengers with check-in and boarding procedures.
  • Resolved customer inquiries and issues effectively and promptly.
  • Provided information on flight schedules and gate changes to travelers.
  • Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.

Education

High School Diploma -

SIMON BOLIVAR
COLOMBIA
12-2010

Some College (No Degree) - Psychology

SANTO TOMAS
COLOMBIA

Skills

  • Check-in procedures
  • Boarding coordination
  • Customer inquiry resolution
  • Flight information dissemination
  • Safety compliance
  • Passenger management

Languages

Spanish
Professional
Portuguese
Professional
English
Professional

Certification

  • jetbridge operation
  • costoms seal

Accomplishments

  • EMPLOYEE OF THE MONTH JULY 2025
  • TOP SALER REVENUE MARCH 2024, SEP 2025

Timeline

Airport Customer Service Agent

SUNCOUNTRY AIRLINES
10.2024 - 11.2025

Airport Customer Service Agent

ELAL Israel Airlines
02.2024 - 09.2025

Airport Customer Service Agent

Spirit Airlines Inc.
11.2020 - 05.2026

High School Diploma -

SIMON BOLIVAR

Some College (No Degree) - Psychology

SANTO TOMAS
EDUARDO RAMOS