Hi, I’m
Eduardo Rivera Jr.
Retired Social Services
Las Vegas,NV
Summary
State of Florida retiree with 37 years of experience in Social Service Administration, Management, and Customer Service. Seeking a part-time volunteer opportunity or employment. Honed skills and abilities while working with the State of Florida Department of Children and Families - Child Welfare Services and Child Care Licensing Program, as well as the State of Florida Agency for Workforce Innovation - Office of Early Learning. Also gained valuable experience as a retail manager in the liquor and lounge goods and services industry.
Overview
40
years of professional experience
Work History
Fl. Dept. of Children and Families (DCF)
Operations Review Specialist
12.2008 - 07.2022
Job overview
- Liaison/first line point of contact for Miami Region Child Care Licensing Program and DCF Headquarters - provide technical assistance and support to resolve programmatic and procedural policy questions/issues
- Prepared monthly child care licensing data reports for Program Office Headquarters
- Monitored licensing staff for compliance with program requirements and mentored staff as needed
- Conducted pre and in-service training to licensing staff to meet state requirements
Fl. Agency for Workforce Innovation
Coalition Program Analyst
07.1999 - 12.2008
Job overview
- Company Overview: Office of Early Learning
- Liaison/first line point of contact for Miami Early Learning Coalition (ELC) and AWI Headquarters - provide technical assistance and support to resolve programmatic, fiscal and procedural policy questions/issues
- Reviewed/approved ELC annual operational plans and amendments
- Fiscal responsibilities: reviewed ELC spending plans and audited/processed monthly invoices
- Monitored ELC service delivery by reviewing data reports, program/client files, and shadowing staff for compliance with program requirements and trained/mentored staff as needed
- Office of Early Learning
Fl. Dept. of Health & Rehabilitative Services
Senior Human Services Program Specialist/Contract Manager
09.1994 - 07.1999
Job overview
- Company Overview: subsequently Children and Families (DCF) Program- Contract Office
- Assisted Director of Contracts by providing technical assistance and support to team members (contract managers) with execution and contract management between DCF and child welfare/service providers
- Analyzed reports for to measure program's effectiveness and recommended improvements when appropriate
- Participated in budget and spending plan preparation and reviews
- Reviewed administrative policies and procedures and trained staff in program requirements
- Subsequently Children and Families (DCF) Program- Contract Office
Fl. Dept. of Health & Rehabilitative Services (HRS)
Human Services Program Specialist/Contract Manager
09.1985 - 09.1994
Job overview
- Company Overview: District 11
- Responsible for execution and contract management of department contracts with child welfare/service provider contracts
- Approximately $30 million annually
- Provided technical assistance to service providers regarding policy, procedures, and annual operational plans
- Prepared management plans and reports for HRS Administration Headquarters
- Monitored provider service delivery by reviewing data reports, program/client files, and shadowing staff for compliance with program requirements and mentored staff as needed
- Audited and approved invoice payments: tracked expenditure and spending plans
- District 11
Fl. Dept. of Health & Rehabilitative Services (HRS)
Human Services Program Analyst/Trainer
10.1984 - 09.1985
Job overview
- Company Overview: District 11
- Conducted pre- and in-service training to department Child Protection Services (CPS) staff to meet program requirements
- Provided technical assistance to CPS Supervisors by identifying needs and implementing training activities
- Supported District Staff Development & Training Program by assisting with new hire training
- District 11
Harold Corporation d/b/a My Way Liquors & Lounge
Business Manager
08.1982 - 01.1984
Job overview
- Responsible for purchasing goods and services, inventory management, report preparation and maintenance, implementation marketing techniques, and managing / supervising employees
- Significant accomplishment: moved business from loss condition to profitable position through managerial, sales and marketing expertise
Education
University of ConnecticutWest Hartford, Connecticut
Master of Social Work from Administration
01.1978
Eastern Connecticut State UniversityWillimantic, Connecticut
Bachelor of Arts from Applied Social Relations
01.1974
Skills
- Quality Improvement
- Task Streamlining
- Inventory Control Management
- Business Workflow Optimization
Languages
Spanish
Full Professional
Timeline
Operations Review Specialist
Fl. Dept. of Children and Families (DCF)
12.2008 - 07.2022
Coalition Program Analyst
Fl. Agency for Workforce Innovation
07.1999 - 12.2008
Senior Human Services Program Specialist/Contract Manager
Fl. Dept. of Health & Rehabilitative Services
09.1994 - 07.1999
Human Services Program Specialist/Contract Manager
Fl. Dept. of Health & Rehabilitative Services (HRS)
09.1985 - 09.1994
Human Services Program Analyst/Trainer
Fl. Dept. of Health & Rehabilitative Services (HRS)
10.1984 - 09.1985
Business Manager
Harold Corporation d/b/a My Way Liquors & Lounge
08.1982 - 01.1984
Eastern Connecticut State University
Bachelor of Arts from Applied Social Relations
University of Connecticut
Master of Social Work from Administration
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