Eduardo Serrato-Vega
Woodstock,GA
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
15
15
years of professional experience
Work History
Automotive Technician
Hennessy Honda of Woodstock
Woodstock, GA
06.2022 - Current
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements and other regular maintenance items
- Diagnosed mechanical and electrical problems using specialized computer software and diagnostic tools.
- Performed drivability tests on vehicles after repairs were completed.
- Kept detailed records of repairs, labor involved and parts used.
Automotive Lube Technician
Lou Sobh Honda
Cumming, GA
02.2020 - 06.2022
- Led and supervised a 7-member team
- Received Honda Express Service Elite award.
- Identified technical issues with customers' vehicles through standard multi-point inspections
- Carried out maintenance procedures in compliance with manufacturer standards
- Performed routine vehicle alignments on a variety of vehicles including cars, SUVs, and trucks
- Successfully identified and addressed further concerns regarding brake systems and other vehicle components
Alignment Technician
Mavis Discount Tire
Suwanee, GA
05.2018 - 11.2019
- Conducted inspections on customers' vehicles
- Performed mounting and balancing of tires on various personal and commercial vehicles
- Assisted mechanics in performing basic services such as oil changes, fluid top-offs, and battery replacements
- Performed routine alignments on a variety of vehicles including cars, SUVs, and trucks
- Identified issues related to brakes and various vehicle systems
Lube and Tire Technician
Mavis Discount Tire
Suwanee, GA
06.2016 - 05.2018
- Mounted and balanced tires on personal and commercial vehicles
- Installed new tires and conducted repairs on vehicles to fix leaks
- Assisted mechanics in performing routine maintenance tasks such as oil changes, topping off fluids, and replacing batteries
- Performed vehicle lifts for inspections, wheel removals, and mechanical duties including oil changes.
Production Worker
Chemence Inc
Alpharetta, GA
05.2017 - 07.2017
- Efficiently set up, calibrated, and fine-tuned production equipment to optimize production speed and material flow
- Followed guidelines specified by the MSDS when working with, storing, and blending dangerous substances.
- Executed required fixes to efficiently restore the operational capability of a malfunctioning device
- Conducted quality control inspections and non-destructive tests on finished products.
Server
EL PORTON MEXICAN RESTAURANT
Alpharetta, GA
01.2016 - 06.2016
- Adhered to all safety protocols for sanitation and food handling.
- Provided detailed explanations for new menu items, seasonal offerings, and daily specials
- Managed order entries in POS system to ensure seamless coordination with kitchen staff.
- Managed customer expectations by effectively communicating accurate food preparation times and providing recommendations on menu items.
- Managed billing and payments through POS system, ensuring accurate order input.
Server Trainer/Server, Cashier
Bartender La Cazuela
Cumming, GA
09.2011 - 12.2015
- Provide fast and friendly customer service
- Take customers orders in person or through the phone
- Collecting payment and returning proper change to customers at the end of their meals
- Training new staff on menu items and proper customer service
- Maintaining work environment cleanliness
- Followed all safety, sanitization, and food handling guidelines
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items
- Managed billing and payments with POS system and accurate order input
- Satisfied customers with fast, friendly and knowledgeable support
- Kept dining areas presentable and customer-ready, quickly handling spills and resetting tables
- Prepared hot, cold, and mixed drinks for patrons
- Reconciled cash tills in kitchen and bar areas as part of closing duties
- Entered orders into computer system to coordinate with kitchen staff
- Trained new servers in company policies, guest service standards, and best practices
- Processed payments as credit card transactions, gift cards, or cash transactions
- Supported bussers with table-cleaning during high-volume shifts.
Fajita Grill Mexican Restaurants
Cumming, GA
06.2009 - 02.2015
- Provide fast and friendly customer service
- Took customers' orders in person and via phone
- Provided efficient and accurate payment collection services to customers at the conclusion of their meals
- Ensured cleanliness and neatness of work environment
Production Worker
Falcon Farms
Cumming, GA
09.2014 - 01.2015
- Contributed to shipping efficiency by keeping products moving between stations
- Placed assembled bouquets into proper boxes ready for shipping Shipping
- Sort boxed product into the proper route
- Prepare shipping labels
- Send off completed pallets to the shipping bays to be loaded into trucks
- Complied with safety standards, kept equipment maintained and floor drains clean and covered
- Boosted production by proactively reporting supply needs prior to shortages
- Worked high-volume production lines, exceeding expected units per hour
- Kept work area inspection-ready by removing hazards and organizing tools and supplies
- Flexed between different positions, helping team exceed targets with skilled work
- Adjusted work to match specifications set for different products and work orders
- Read and understood the production orders to complete accurate work and minimize wasted resources.
Education
G.E.D -
Lanier Technical College
Skills
- Routine maintenance
- Brake repair
- Wheel alignment
- Customer service
- Courtesy inspection
- Estimating Work
- Maintaining records
- Valid Driver's License
- Automotive Heating and Air Conditioning
- Automatic transmissions replacements
- Strong Work Ethic
- Troubleshooting skills
Languages
- English- Fluent
- Spanish- Fluent
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Automotive Technician
Hennessy Honda of Woodstock
06.2022 - Current
Automotive Lube Technician
Lou Sobh Honda
02.2020 - 06.2022
Alignment Technician
Mavis Discount Tire
05.2018 - 11.2019
Production Worker
Chemence Inc
05.2017 - 07.2017
Lube and Tire Technician
Mavis Discount Tire
06.2016 - 05.2018
Server
EL PORTON MEXICAN RESTAURANT
01.2016 - 06.2016
Production Worker
Falcon Farms
09.2014 - 01.2015
Server Trainer/Server, Cashier
Bartender La Cazuela
09.2011 - 12.2015
Fajita Grill Mexican Restaurants
06.2009 - 02.2015
G.E.D -
Lanier Technical College
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