Eduardo Torres
Texas City,TX
Summary
Efficient Hotel Housekeeper known for completing tasks quickly and with high standards of cleanliness. Specialize in time management, deep cleaning techniques, and inventory control. Excel in communication, teamwork, and adaptability, ensuring smooth operation within housekeeping departments. Committed to creating welcoming and hygienic environments for all hotel guests.
Conscientious hotel housekeeper with several years maintaining safe, orderly accommodations. Painstakingly compliant with both internal policies and local safety regulations. Dedicated to safeguarding guest comfort and eliminating all possible hotel liabilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Hotel Housekeeper
Hilton Hotel & Resorts
Galveston, TX
01.2022 - 08.2024
- Cleaned and polished furniture, fixtures and other surfaces in guest rooms.
- Vacuumed carpets, dusted furniture, washed windows and walls.
- Stocked supplies such as drinking glasses, linens, toiletries and cleaning products.
- Replenished amenities in all guest rooms according to established standards.
- Responded promptly to guests' requests for extra supplies or other items.
- Followed all health and safety regulations when handling chemicals and cleaning solutions.
- Transported trash from hotel rooms to designated areas on a regular basis.
- Inspected bathrooms for cleanliness and replenishment of supplies.
- Organized housekeeping carts with necessary supplies at the start of shift.
Customer Service Representative
HEB Grocery Store
Texas City, Texas
09.2019 - 11.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Texas City High School
Texas City, TX06-2020
Skills
- Room turnover
- Deep cleaning
- Sanitizing
- Cleaning techniques
- Supply Management
- Upholstery maintenance
- Surface sanitation
- Restocking supplies
- Safe Chemical Handling
- Safety Monitoring
- Quality Assurance
Timeline
Hotel Housekeeper
Hilton Hotel & Resorts
01.2022 - 08.2024
Customer Service Representative
HEB Grocery Store
09.2019 - 11.2021
High School Diploma -
Texas City High School