Summary
Overview
Work History
Education
Skills
Languages
Timeline

Eduardo Zavala

Grand Prairie,TX

Summary

Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.

Overview

1
1
year of professional experience

Work History

Cashier

Jack In The Box
Grand Prairie, TX
05.2023 - 10.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Online Personal Shopper

Walmart
Grand Prairie, TX
10.2023 - Current
  • Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
  • Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
  • Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
  • Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
  • Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.
  • Boosted client retention rates through consistent follow-ups after purchase transactions were completed.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Science - Biology

Mountain View College, Dallas, TX
05.2025

Skills

  • Product Picking
  • Route Planning
  • Delivery Management
  • Adaptability
  • Relationship building
  • Customer service expertise
  • Order processing
  • Active listening
  • Heavy Lifting
  • Upbeat and Outgoing Attitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Online Personal Shopper - Walmart
10.2023 - Current
Cashier - Jack In The Box
05.2023 - 10.2023
Mountain View College - Associate of Science, Biology
Eduardo Zavala