ANGELA MEDRANO
Summary
Driven and hospitality-focused Assistant Food and Beverage Manager with over seven years of experience in luxury environments. Known for leading with purpose, refining operations, and delivering exceptional guest experiences. Passionate about developing high-performing teams and maintaining service standards that align with luxury expectations. Aiming to bring energy, dedication, and refined hospitality skills to a dynamic, guest-centric establishment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Bar Manager
The Cosmopolitan of Las Vegas
LAS VEGAS, NV
01.2026 - Current
- Ensured compliance with health and safety regulations during service hours.
- Resolved customer complaints promptly to maintain a positive atmosphere.
- Maintained cleanliness and organization of the bar area for optimal service flow.
- Collaborated with management team on ways to improve efficiency of bar operations.
Assistant Bar Manager - Pool Operations
The Cosmopolitan of Las Vegas
Las Vegas, NV
04.2024 - 01.2026
- Oversee day-to-day operations to ensure cost-effective and smooth service delivery.
- Manage labor, inventory, and scheduling in alignment with strategic goals.
- Support and guide team members, ensuring proper staffing and shift execution.
- Coordinate requisition processes to keep beverage outlets fully stocked and revenue-focused.
- Collaborate with management to identify and address operational needs and improvements.
- Deliver high-quality guest service that reflects The Cosmopolitan's brand standards.
- Take on additional duties as requested to support broader departmental success.
Assistant Food & Beverage
Elara Hilton Grand Vacations
Las Vegas, NV
08.2021 - 04.2024
- At Elara, I help oversee the daily operations of the room service department within a high-volume luxury hotel.
- My role is to ensure that every dish leaving the kitchen meets the highest standards of presentation, temperature, and taste.
- I proactively manage inventory, ensuring that our team is never without the essentials, and I work closely with our culinary and housekeeping teams to coordinate seamless service delivery.
- Beyond operations, I focus on people, whether it's guiding a new team member through their first shift, conducting performance evaluations to encourage growth, or stepping in personally to address a guest concern.
- Every detail, from budgeting to personalized service touches, contributes to a guest experience that keeps them returning.
Restaurant Assistant Manager
Miracle Mile Shop
Las Vegas, NV
11.2017 - 08.2021
- As Assistant Manager of a busy restaurant in one of Las Vegas' most trafficked areas, I was responsible for keeping operations smooth behind the scenes while cultivating an upbeat and welcoming environment for guests.
- I worked directly with the GM to implement quality assurance protocols and grow internal capacity by enhancing staff workflows.
- Whether I was managing vendor relationships, adjusting staffing on the fly, or troubleshooting with the front and back-of-house teams, I kept my focus on efficiency and consistency.
- My financial oversight included helping to control labor costs and ensure we operated within budget without ever sacrificing the guest experience.
Education
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
Las Vegas01-2023
Associate of Arts - Business Management
College of Southern Nevada
01-2021
High School Diploma -
Basic Academy of International Studies
01-2018
Skills
- Bilingual: English & Spanish
- Guest Relations & Conflict Resolution
- Team Leadership & Scheduling
- Hospitality Technology: KRONOS, Citrix, Avaya, Salesforce, Oracle, OMS
- Software: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
- Recruiting
- Labor Cost Analysis
- Inventory Control
- Event Planning
- Payroll
- Account Management
Certification
ServSafe Certified, 01/01/21
Timeline
Assistant Bar Manager
The Cosmopolitan of Las Vegas
01.2026 - Current
Assistant Bar Manager - Pool Operations
The Cosmopolitan of Las Vegas
04.2024 - 01.2026
Assistant Food & Beverage
Elara Hilton Grand Vacations
08.2021 - 04.2024
Restaurant Assistant Manager
Miracle Mile Shop
11.2017 - 08.2021
Bachelor of Science - Hospitality Management
University of Nevada, Las Vegas
Associate of Arts - Business Management
College of Southern Nevada
High School Diploma -
Basic Academy of International Studies