Summary
Overview
Work History
Education
Skills
Timeline
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Edward Ayala

Summary

Besides the one year of bartending listed in work history, I had eleven years of bartending/serving experience in various settings from corporate restaurants to five-star lounges.

Overview

13
13
years of professional experience

Work History

IT Systems Engineer

Skanska
11.2014 - Current
  • Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
  • Mobilize/Demobilize office locations for project sites
  • Communicated status updates to affected parties when issues arose.
  • Streamlined troubleshooting processes to improve system support and enhance communication between support team and end-users.

Bartender

Casino Matrix
08.2021 - 12.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

IT Consultant

Knoll Enterprises
01.2011 - 11.2014
  • Evaluated business requirements, leveraging information to forecast costs relating to hardware, software and consulting.
  • Inspected equipment, assessed functionality and optimized controls.
  • Recommended and installed upgrades and helped businesses to plan for technology to match growth.

Education

Bachelor of Science - Information Systems And Cybersecurity

ITT Technical Institute
Concord, CA
10.2014

Skills

  • Team Communication and Collaboration
  • Efficiency, speed, and cleanliness while bartending
  • Specials Promotion and Upselling
  • High-Volume Dining

Timeline

Bartender

Casino Matrix
08.2021 - 12.2022

IT Systems Engineer

Skanska
11.2014 - Current

IT Consultant

Knoll Enterprises
01.2011 - 11.2014

Bachelor of Science - Information Systems And Cybersecurity

ITT Technical Institute

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Edward Ayala