Edward Bohm

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and maintained relationships with external vendors.
• Developed systems and procedures to improve operational quality and team efficiency.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Increased profit by streamlining operations.
• Implemented quality control systems that boosted overall product consistency and reliability.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.

Ran all day to day operations.