- I enjoy helping others and giving back to the community
- Enjoy participating in bodybuilding for overall physical and mental well-being
- Gym Workouts
- Youth Development Programs
Edward Bransch
East Lansing,MI
Summary
Dynamic and results-oriented professional with extensive experience in the food service industry, notably at Qdoba. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional teamwork, collaboration, and food safety skills. Proven track record in training development and performance improvement, significantly reducing employee turnover and fostering a positive work environment.
Overview
7
7
years of professional experience
Work History
Crew Member
Qdoba
09.2024 - Current
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Food Runner
Walnut Creek Country Club
05.2023 - 08.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Crew Trainer
McDonald's
01.2021 - 07.2023
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
- Reduced employee turnover by fostering a supportive and engaging learning environment.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Frozen Food Clerk
Kroger
06.2018 - 10.2020
- Maximized staff productivity by delegating tasks effectively according to individual strengths and areas of expertise.
- Provided exceptional customer service, assisting shoppers with locating desired items and answering questions about ingredients or dietary needs.
- Safeguarded customers'' health by adhering to strict hygiene guidelines and wearing appropriate protective gear during food handling.
- Streamlined stocking processes with careful organization of backroom inventory for easy accessibility during replenishment tasks.
Education
Bachelor of Science - Psychology/Pre-med
Michigan State University
East Lansing, MI11-2026
Associate of Science -
Washtenaw Community College
Ann Arbor, MI06-2023
Skills
- Food safety
- Cleaning and sanitizing
- Meal delivery
- Teamwork and collaboration
- Customer service
- Time management
- Relationship building
- Performance improvement
- Strong work ethic
Affiliations
- Red Cross Club
Interests
Timeline
Crew Member
Qdoba
09.2024 - Current
Food Runner
Walnut Creek Country Club
05.2023 - 08.2024
Crew Trainer
McDonald's
01.2021 - 07.2023
Frozen Food Clerk
Kroger
06.2018 - 10.2020
Bachelor of Science - Psychology/Pre-med
Michigan State University
Associate of Science -
Washtenaw Community College
Similar Profiles
Gabe HerreraGabe Herrera
Kitchen Staff Member at QdobaKitchen Staff Member at Qdoba
Jacob BaurichterJacob Baurichter
Qdoba Crew Member at QdobaQdoba Crew Member at Qdoba
Linzey MillerLinzey Miller
Shift Manager/Key Holder at QdobaShift Manager/Key Holder at Qdoba