Experienced Store Manager with a strong background in store operations, inventory control, money management, and team leadership. Known for training staff, improving workflow, and maintaining smooth daily operations.
Work History
Store Manager
8 Years 1 Month
Samons Tiger Stores | 09.2018 - Current
Directed daily store operations, ensuring smooth opening, closing, and floor readiness
Supervised sales associates, coached performance, and reinforced customer service standards
Scheduled staff coverage, balanced labor needs, and maintained productivity across shifts
Scheduled staff coverage and maintained productivity across shifts
Resolved customer issues promptly, protecting satisfaction and supporting repeat business
Trained new hires on procedures, register operations, and loss prevention practices
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Lead Baker
1 Year 9 Months
Dunkin' Donuts | 12.2016 - 09.2018
Trained crew members on baking procedures, food safety standards, and equipment operation.
Monitored inventory levels and rotated ingredients to support efficient production flow.
Replenished display cases and organized backroom supplies to support smooth store operations.
Led a team of bakers, fostering a positive work environment through clear communication and support.
Managed a weekly schedule.
Kitchen Supervisor
1 Year 1 Month
CBM | 06.2014 - 07.2015
Coordinated daily prep schedules to support timely meal production.
Inspected ingredients, storage areas, and completed orders for quality compliance.
Enforced recipe consistency and presentation standards for prepared meals.
Managed inventory checks and communicated supply needs to prevent shortages.
Coordinated with 6 inmates to get meals out on time for 600+.