Edward Dangelo
Foxborough,MA
Summary
Although I have a strong desire to acquire a personally fulfilling part time work position, I have no desire to return to a high pressure management position.
I would grade myself as exceptionally healthy for a man many years younger than myself and would very much enjoy executing a useful job two to three days a week.
Thanks for your time,
Ed Dangelo
Overview
45
45
years of professional experience
1
1
Certification
Work History
Service & Installation Manager
Coan Inc.
01.2000 - 02.2022
- Enhanced customer satisfaction by efficiently managing installation projects and ensuring timely completion.
- Streamlined installation processes for increased productivity and reduced project timelines.
- Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
- Implemented safety protocols for all installation projects, reducing workplace accidents and injuries.
- Conducted regular progress meetings with team members to track performance against project milestones.
- Provided ongoing training for technicians, ensuring up-to-date knowledge on industry best practices and technical skills.
Field Service Supervisor
Coan Inc.
01.1997 - 06.2000
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained quality assurance and customer satisfaction objectives.
Service Technician
Coan Inc.
09.1985 - 09.1997
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
- Fill in as needed as oil delivery driver.
Service Technician & Oil Delivery Driver
Cleveland Fuel Oil
09.1976 - 06.1981
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Education
High School Diploma -
Sharon High School
Sharon, MA06.1971
Skills
- Quality Assurance
- Preventive Maintenance
- Customer Service
- Equipment Troubleshooting
- Equipment Installation
- Workload prioritization
- Deadline Management
Certification
- CDL Class B License Valid Thru 6/25/2028
- DOT Medical Examiner's Certificate Valid Thru 3/19/25
- Certified Oil Burner Technician License Valid Thru 6/25/24
Home and Yard Projects
I Have a Midsize home on Just under two acres.
Due to different projects I have prepped and regrown from seed approx 30000 sq ft of lawn twice.
I power wash the house every spring.
I hand dug in a drainage pipe one and a half to two and a half feet down by approximately one hundred and twenty five feet long to collect my gutter run off and sump pump water and divert it away from home.
Built shelves in basement and am playing with a 1942 Allis Chalmers farm tractor in an attempt to revive and restore her.
There is more but I'm sure you get the gist of it
Timeline
Service & Installation Manager
Coan Inc.
01.2000 - 02.2022
Field Service Supervisor
Coan Inc.
01.1997 - 06.2000
Service Technician
Coan Inc.
09.1985 - 09.1997
Service Technician & Oil Delivery Driver
Cleveland Fuel Oil
09.1976 - 06.1981
High School Diploma -
Sharon High School
Similar Profiles
Christina PeruChristina Peru
Legal Assistant at Parisi, Coan & Saccocio PLLCLegal Assistant at Parisi, Coan & Saccocio PLLC
JOANN SHIPMANJOANN SHIPMAN
LEGAL RECEPTIONIST at COAN & ELLIOTT, p.c.LEGAL RECEPTIONIST at COAN & ELLIOTT, p.c.
Britney UnderwoodBritney Underwood
Service Resolution Manager at Holiday Inn Club Vacations CorporateService Resolution Manager at Holiday Inn Club Vacations Corporate