EDWARD DELSKY
Willoughby,OH
Summary
Over 13 years of experience in sales and management, specializing in driving customer growth, developing strategic plans, and managing teams. Proven track record of boosting annual sales, improving customer satisfaction, and building stronger vendor relationships. High customer retention rate resulting in increased strategic partnerships. Quick learner and adaptable professional known for seamless coordination to achieve business objectives successfully.
Overview
14
14
years of professional experience
Work History
Sales / Regional Account Manager
ProPulse
01.2024 - 05.2025
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Enhanced client satisfaction by proactively addressing concerns and implementing customized solutions.
- Generated leads through networking, cold calls and industry connections.
- Collaborated with sales team to develop innovative strategies for prospecting new clients and expanding market share.
- Communicated by phone, email and traveled for face to face contact for over 100 accounts.
Vice President
Dyna Flex Inc
01.2023 - 12.2023
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Worked closely with the President to provide high quality strategic leadership.
- Managed and was responsible for over 100 accounts.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Reduced cost of materials and products approximately 12% without affecting the quality of materials with current and new vendors.
- Continued to update standards, policies, and workflows leading to improved operational efficiency.
Sales Manager
Dyna Flex Inc
01.2011 - 12.2022
- Managed the daily sales operations and details for retaining our customers.
- Cultivated relationships with current and potential customers, identifying needs and gaining excellent customer retention rates of 90%.
- Increased business revenue over 50%.
- Implemented and trained individuals on a new computer system in the company.
- Maintained customer files, updating information and producing sales forecasts.
- Regulated the stock status of over 700 line items.
Education
Some College (No Degree) - Computer Science
Baldwin Wallace University
Berea, OHSkills
- Leadership
- Strategic Planning
- Vendor Management
- Customer Relationship Management
- Continuous Improvement
- Performance Management
- Quickbooks
- Customer Service
- Communication Skills
- Teamwork
- Team Management
- Revenue growth
Accomplishments
- I was promoted to Vice President of Dyna Flex just after 10 years of employment at the company.
Timeline
Sales / Regional Account Manager
ProPulse
01.2024 - 05.2025
Vice President
Dyna Flex Inc
01.2023 - 12.2023
Sales Manager
Dyna Flex Inc
01.2011 - 12.2022
Some College (No Degree) - Computer Science
Baldwin Wallace University
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