Edward Diaz

Whittier,CA

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting, and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

years of professional experience

Work History

Operations

ABM Industries

Chino Hills, CA

01.2020 - 01.2022

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Identified and resolved unauthorized, unsafe or ineffective practices.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Devised processes to boost long-term business success and increase profit levels.
Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
Managed daily operations of [Type] organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals

Cook Shift Leader

Mcdonalds

Whittier, AK

01.2017 - 10.2019

Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
Aligned seasonal plans with ingredient availability and key area events for optimal promotions.
Coordinated hiring and training activities for kitchen and back of house employees while continuously monitoring performance.
Produced revolutionary menu offerings to put establishments on local, regional and national map.

Education

High School Diploma -

California High School

Whittier, CA

06.2018

Skills

Employee Motivation
Quality Assurance
Decision Making
Business Leadership

Performance Assessment
Performance Assessment
Operations

Timeline