Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Ed Greenwald

Ed Greenwald

Management
Teaneck,NJ

Summary

Customer-oriented Store Manager offering over 30 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages a team of department managers, store associates and assistant managers.

Overview

33
33
years of professional experience

Work History

Director of Store Operations

The Fresh Grocer/Nicholas Markets
Washington Township, NJ
09.2023 - Current
  • Monitored store performance and identified areas for improvement, developing strategies to increase sales, profits, customer service, and employee morale.
  • Oversaw the recruitment, hiring, training, scheduling, supervision, evaluation of all store personnel.
  • Implemented corporate policies on pricing, display of merchandise, safety standards and customer service practices.
  • Ensured compliance with local health codes regarding food handling safety practices.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Provided day-to-day leadership to cultivate environment that exemplified company values.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Worked effectively in fast-paced environments.

Owner/Operator

Launch Room Cafe
Bogota, NJ
10.2022 - Current
  • Launched Cafe concept and created a start up business.
  • Optimized profits by controlling food, beverage and labor costs.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Provide the highest level of guest satisfaction by establishing a positive rapport with customers,

Store Manager of Operations

The Fresh Market
Montvale, NJ
07.2019 - 12.2022
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Built strong operational teams to meet process and production demands.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Ensured compliance with all health, safety, and sanitation regulations.
  • Evaluated employee performance on a regular basis to ensure quality standards were met.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Store Manager

Balduccis / Kings Gourmet Markets
12.2009 - 07.2019

Assistant Food Service Director

IKEA
Paramus, New Jersey
01.2005 - 01.2007

Prep Foods TL / Assistant Store Team Leader

Whole Foods Market
01.1999 - 01.2005

Executive Chef Manager

Sutton Place Gourmet/Hay Day Markets
Baltimore, MD
01.1994 - 01.1999

Executive Chef

Life Care Services
Baltimore, Maryland
01.1992 - 01.1994

Chef

Bandaloops Restaurant
Baltimore, Maryland
01.1991 - 01.1992

Education

Associate of Arts - Culinary Arts

Baltimore International College, Baltimore, MD
01.1991

Bachelor of Arts - Jewelry Design

Maryland Institute College of Art, Baltimore, MD
01.1984

Skills

  • Employee Supervision and Motivation
  • Multitasking and Organization
  • Customer Service
  • Store Merchandising
  • Payroll Management
  • Recruiting and Hiring
  • Team Building and Leadership
  • Assignment Delegation
  • Operational Reporting
  • Coaching and Mentoring
  • Business Launch

Work Preference

Work Type

Full TimeContract Work

Work Location

On-Site

Important To Me

Company CultureWork-life balanceCareer advancementStock Options / Equity / Profit SharingPersonal development programsHealthcare benefits

Timeline

Director of Store Operations - The Fresh Grocer/Nicholas Markets
09.2023 - Current
Owner/Operator - Launch Room Cafe
10.2022 - Current
Store Manager of Operations - The Fresh Market
07.2019 - 12.2022
Store Manager - Balduccis / Kings Gourmet Markets
12.2009 - 07.2019
Assistant Food Service Director - IKEA
01.2005 - 01.2007
Prep Foods TL / Assistant Store Team Leader - Whole Foods Market
01.1999 - 01.2005
Executive Chef Manager - Sutton Place Gourmet/Hay Day Markets
01.1994 - 01.1999
Executive Chef - Life Care Services
01.1992 - 01.1994
Chef - Bandaloops Restaurant
01.1991 - 01.1992
Baltimore International College - Associate of Arts, Culinary Arts
Maryland Institute College of Art - Bachelor of Arts, Jewelry Design

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Ed GreenwaldManagement