Edward Hairston
Ewing Township,NJ
Summary
Dynamic and results-driven professional with a Bachelor of Science in Hospitality Management from Fairleigh Dickinson University, offering extensive experience in customer service, warehousing, and team leadership. Recognized for a strong commitment to problem-solving, quick thinking, and delivering superior results under pressure while maintaining high customer satisfaction rates. Proven ability to foster collaboration among diverse teams and adapt to various leadership styles, ensuring effective communication and relationship building. Detail-oriented and organized, consistently taking a proactive approach to optimize processes and support team objectives in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Front Desk and Night Auditor
Hampton Inn
01.2014 - Current
- Perform pre-registration and registration duties for incoming guests, check in and out, makes room reservations, tracks and reports room statuses and rates.
- 'Streamlined operations and prioritized tasks, allowing senior staff to increase revenue.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Independent Auto Parts Delivery Driver
DNC Cooperative Network
01.2015 - 01.2023
- Delivered various auto parts to dealerships and making deliveries to local repair shops and distributors to replenish their auto parts inventory.
- Proficient in using the last mile app EliteExtra
- Operated light trucks to deliver loads as far as 50 miles radius.
- Managed paperwork efficiently, keeping accurate records of all deliveries made during each shift.
- Navigated high traffic areas safely while maintaining focus on efficient delivery times.
- Handled cash transactions accurately, ensuring prompt payment for delivered items.
- Organized warehouse space for streamlined access to auto parts inventory.
Fulfillment Associate
Amazon Fulfillment
01.2013 - 01.2016
- Perform production activities in correct location and ensure inventory accuracy. Assist Area Manager and respond easily to concerns of different managers. Recognized for a positive work attitude and a commitment to safety. Exceeds expected rate time.
- Place testimonial here
- Accepted short term warehousing assignments, recognized for flexibility, dependability and commitment.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.'
Forklift Operator
Adecco Employment
01.2013 - 01.2014
Shipping/Receiving Clerk
Estee Lauder
01.2009 - 01.2010
Maintenance, Security and Food Distribution
Trinity Staffing
01.2008 - 01.2009
General Laborer
Allegiance staffing
01.2000 - 01.2003
Education
Bachelor of Science - Hospitality Management
Fairleigh Dickinson College
West Windsor, NJ01.2017
Associate Degree - Hospitality Management
Mercer Community College
West Windsor, NJ01.2014
Skills
- Customer Service
- Hospitality Event Coordination
- Training/Teambuilding
- Inventory Control
- Facilities Management
- Attention to details
- Time Management
- Ability to navigate
- Customer- oriented mindset
- Self Motivated
- Excellent Communicator
- Dependable, Reliable and Flexible
- Problem-solving
- Safe driving practices
- Route planning
- Delivery scheduling
Certification
- Certificate in Event Planning, Mercer County Community College
- Commercial and Residential Electricity, OSHA10, Certification, Orleans Institute
- Certified Forklift Training, E.P. Henry, Inc.
- Real Estate Management Training (completed 45 credits), Community College of Philadelphia
Timeline
Independent Auto Parts Delivery Driver
DNC Cooperative Network
01.2015 - 01.2023
Front Desk and Night Auditor
Hampton Inn
01.2014 - Current
Fulfillment Associate
Amazon Fulfillment
01.2013 - 01.2016
Forklift Operator
Adecco Employment
01.2013 - 01.2014
Shipping/Receiving Clerk
Estee Lauder
01.2009 - 01.2010
Maintenance, Security and Food Distribution
Trinity Staffing
01.2008 - 01.2009
General Laborer
Allegiance staffing
01.2000 - 01.2003
Bachelor of Science - Hospitality Management
Fairleigh Dickinson College
Associate Degree - Hospitality Management
Mercer Community College
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