Edward Hough
Appleton,WI
Summary
Resourceful professional provides installation and troubleshooting to maintain customer cable TV, internet, telephone, and alarm equipment hookup. Documents and addresses request-for-service, overseeing repair issues to improve customer satisfaction. Checks in-stock inventory to handle installation and maintenance services. Detail-oriented resource for resolving product use issues and client complaints. Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care.
Overview
11
11
years of professional experience
Work History
Cable Installation Technician
Prince Telecom
Little Chute, Wisconsin
02.2025 - 08.2025
- Executed installation of cable systems for residential and commercial properties.
- Conducted routine maintenance on existing cable infrastructure to ensure optimal performance.
- Utilized hand and power tools to complete installation tasks efficiently.
- Collaborated with team members to troubleshoot and resolve service issues.
- Communicated service options clearly to customers, enhancing understanding.
- Assisted in training new technicians on effective installation processes.
- Installed set-top boxes, modems, routers, switches, amplifiers, and splitters.
- Adhered to safety protocols while using ladders or climbing poles for aerial line installations.
Personal Caregiver
Right at Home
Appleton, Wisconsin
10.2022 - 11.2024
- Enhanced client well-being by providing companionship and emotional support.
- Assisted clients with daily living activities and personal hygiene routines.
- Administered medication per instructions from healthcare professionals and families.
- Monitored client health signs, reporting changes to healthcare providers.
- Coordinated transportation for clients to appointments and social engagements.
- Maintained a clean, safe, and organized living environment for clients.
- Performed light housekeeping tasks including changing bed linens and washing dishes.
Delivery Driver
Seguin Accelerated
Oshkosh, Wisconsin
12.2020 - 10.2022
- Ensured timely package arrivals by efficiently navigating delivery routes.
- Maintained safety protocols while loading and unloading packages.
- Conducted regular vehicle inspections to uphold maintenance and safety compliance.
- Adhered to speed limits and traffic regulations during deliveries.
- Transported items securely to prevent damage or loss.
- Drove safely in various weather conditions including rain, snow, and ice.
- Utilized map programs and GPS systems for optimized route navigation.
Personal Caregiver
Right At Home Health Care
Appleton, Wisconsin
07.2018 - 12.2020
- Assisted clients with daily living activities and personal hygiene routines.
- Administered medication as directed by healthcare professionals and family members.
- Coordinated transportation for clients to appointments and social activities.
- Provided companionship and emotional support to promote client well-being.
- Maintained clean, organized living environments to ensure safety and comfort.
- Supported patients with personal hygiene tasks to enhance dignity.
- Fostered a safe atmosphere for clients through diligent housekeeping practices.
Personal Caregiver
Arcadia Homecare and Staffing
Appleton, Wisconsin
06.2014 - 07.2018
- Provided companionship and emotional support to enhance overall client well-being.
- Assisted clients with daily living activities and personal hygiene routines.
- Administered medication per healthcare professionals' instructions.
- Coordinated transportation for clients to appointments and social events.
- Monitored health signs and reported changes to healthcare providers.
- Maintained clean, organized environments to ensure client safety and comfort.
- Communicated effectively with families regarding client care updates and status.
Education
High School Diploma -
Menasha High School
Menasha, WI06-2000
Computer Programming
Fox Valley Technical College
Appleton, WINursing
Fox Valley Technical College
Appleton, WIMusical Theatre
University of Wisconsin, Stevens Point
Stevens Point, WISkills
- Cable installation
- Equipment maintenance
- Signal testing
- Safety compliance
- Customer relationship management
- Effective communication
- Time management
- Personal hygiene
- Case management
- Social interaction
- Cooking and meal preparation
- Emotional support
- Patient care
- Toileting assistance
- Medication management
- Dementia care
Timeline
Cable Installation Technician
Prince Telecom
02.2025 - 08.2025
Personal Caregiver
Right at Home
10.2022 - 11.2024
Delivery Driver
Seguin Accelerated
12.2020 - 10.2022
Personal Caregiver
Right At Home Health Care
07.2018 - 12.2020
Personal Caregiver
Arcadia Homecare and Staffing
06.2014 - 07.2018
High School Diploma -
Menasha High School
Computer Programming
Fox Valley Technical College
Nursing
Fox Valley Technical College
Musical Theatre
University of Wisconsin, Stevens Point
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