Edward Jakob
San Antonıo,TX
Summary
Energized, excited, experienced. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Detaıler
North Park Chevrolet
12.2023 - Current
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of vehicle cleaning process.
Sales Customer Service
Spectrum
05.2023 - 11.2023
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Managed high call volume while maintaining professional and friendly demeanor with all customers.
Sales Merchandıser
Sılver Eagle
09.2022 - 05.2023
- Maximized shelf space utilization by optimizing product displays, leading to increased product visibility.
Money Center Agent
Walmart
05.2018 - 03.2022
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Education
High School Diploma -
John Jay High School
San Antonio, TX06.2018
Skills
- Excellent communication skills
- Active Listening
- Sales
- Customer Service
- Automotive detailing
- Problem-solving abilities
- Brand Awareness
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Trained and mentored employees.
Timeline
Detaıler
North Park Chevrolet
12.2023 - Current
Sales Customer Service
Spectrum
05.2023 - 11.2023
Sales Merchandıser
Sılver Eagle
09.2022 - 05.2023
Money Center Agent
Walmart
05.2018 - 03.2022
High School Diploma -
John Jay High School
Similar Profiles
Daniel GarciaDaniel Garcia
NA at North Park ChevroletNA at North Park Chevrolet
Derek PoolDerek Pool
Sales Professional at Kahlig Auto Group, North Park ChevroletSales Professional at Kahlig Auto Group, North Park Chevrolet
Drease MckinneyDrease Mckinney
Auto Sales Consultant at North Branch ChevroletAuto Sales Consultant at North Branch Chevrolet