Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Chief of Operations
Combined Arms Center
07.2021 - Current
Built strategic relationships with federal, state and local law enforcement agencies.
Streamlined company processes and procedures while enhancing customer satisfaction.
Met customer service standards and expectations consistently by effectively communicating and actively listening.
Supported business growth through strategic planning and process development.
Chief of Operations
Maneuver Support Center Of Excellence
09.2018 - 07.2021
Advised and guided Army service members at all ranks, resulting in a 20% increase in promotion rates and career progression opportunities within the organization
Collaborated with the Deputy Commanding General - Army National Guard to implement targeted training programs, leading to a 15% improvement in unit readiness levels, better preparing troops for wartime environments
Provided strategic advice to the Combined Arms Center Commanding General, resulting in to enhance overall operational effectiveness of the National Guard and total army force structure by 25%.
Built strategic relationships with federal, state and local law enforcement agencies.
Streamlined company processes and procedures while enhancing customer satisfaction.
Senior Advisor
United States Amy Military Police School
09.2016 - 06.2018
Collaborated in development of United States Army Military Police procedures
Attended departmental meetings, providing feedback to enhance future performance of United States Army Military Police
Awarded the Order of the Marchaussee, United States Army Military Police Regimental award for excellence
Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
Earned reputation for good attendance and hard work.
Developed thorough understanding of each client's needs and financial situation by asking questions and conducting research.
Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
Lead Security Officer/Program Manager
Pentagon
09.2013 - 08.2016
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras while traveling at home and abroad
Protected high ranking general officers in and around the District of Columbia and Northern Virginia
Conducted numerous overseas travels for general officer visit to combat zones an identified hazardous duty location around the world.
Education
Master of Arts - Strategic Communication
Liberty University
Bachelor of Science - Criminal Justice and Homeland Security
Purdue University
Skills
Corporate Administration
Operational Standards
Employee Motivation and Performance
Results Orientation
Corporate Communications
Innovative and Visionary
Improve Policies
Strategic Planning
Field Operations
Critical Thinking
Manage Programs
Certification
Certificate OPSEC II Program Manager, US Army- 2017 - 2021
Timeline
Chief of Operations
Combined Arms Center
07.2021 - Current
Chief of Operations
Maneuver Support Center Of Excellence
09.2018 - 07.2021
Senior Advisor
United States Amy Military Police School
09.2016 - 06.2018
Lead Security Officer/Program Manager
Pentagon
09.2013 - 08.2016
Certificate OPSEC II Program Manager, US Army- 2017 - 2021
Master of Arts - Strategic Communication
Liberty University
Bachelor of Science - Criminal Justice and Homeland Security
Purdue University
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