Edward Kelly
Bedford,MA
Summary
Results-driven Sales Supervisor with a proven track record in coaching teams and optimizing sales strategies. Expertise in data analysis and process improvements to enhance operational efficiency and drive team performance.
Overview
43
43
years of professional experience
Work History
Sales Supervisor
Sutherland Global Solutions
1180 Jefferson Road Rochester NY 14623
01.1999 - Current
- Led sales team to achieve monthly targets through effective coaching and performance management.
- Developed training programs to improve staff product knowledge and customer service skills.
- Analyzed sales data to identify trends, optimize strategies, and enhance overall performance.
- Implemented process improvements that increased operational efficiency and reduced turnaround times.
Automobile Salesperson
Tom Dioguardi Jeep & Eagle Dealership
3800 West Henrietta Road Rochester, NY 14623
03.1993 - 10.1998
- Developed and maintained strong customer relationships to enhance sales opportunities.
- Utilized CRM systems to track leads and manage customer interactions effectively.
- Collaborated with team members to create engaging product presentations, increasing customer engagement.
- Assisted customers in vehicle selection by providing detailed product knowledge and personalized recommendations.
- Analyzed market trends to identify potential sales strategies that align with customer preferences.
Automobile Salesperson
John Holtz Mercedes Benz BMW Dealership
3883 W. Henrietta Road Rochester, NY 14623
03.1991 - 02.1993
- Demonstrated vehicle features and benefits, effectively addressing client inquiries.
- Negotiated sales agreements, ensuring alignment with customer needs and preferences.
- Collaborated with finance teams to streamline loan approval processes for customers.
Publication Clerk Mechanical Engineer Infantry
United States Marine Corps
Camp Lejeune 812 Holcomb Road North Carolina 28542
02.1983 - 03.1991
- Processed and maintained accurate records for personnel and equipment within administrative systems.
- Assisted in coordinating logistics for daily operations, ensuring timely delivery of supplies and support.
- Conducted inventory audits to ensure compliance with regulations and accuracy of stock levels.
- Led preventive maintenance initiatives to enhance equipment reliability and reduce downtime.
- Led tactical operations, ensuring mission success through strategic planning and execution.
Education
High School Diploma -
East Ridge Highschool
2350 East Ridge Road Rochester, NY 1462206-1982
Mechanical Engineering -
Mechanical Engineering Certification
Camp Lejeune North Carolina 2854206-1981
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
Timeline
Sales Supervisor
Sutherland Global Solutions
01.1999 - Current
Automobile Salesperson
Tom Dioguardi Jeep & Eagle Dealership
03.1993 - 10.1998
Automobile Salesperson
John Holtz Mercedes Benz BMW Dealership
03.1991 - 02.1993
Publication Clerk Mechanical Engineer Infantry
United States Marine Corps
02.1983 - 03.1991
High School Diploma -
East Ridge Highschool
Mechanical Engineering -
Mechanical Engineering Certification