Candice Daily
Sandy Springs,GA
Summary
Highly skilled and hard-working customer service and healthcare professional who is seeking to obtain a challenging position within a reputable company where I can utilize and enhance my current skills, gain further knowledge, and advance into leadership roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northside Hospital Atlanta
Roswell, GA
11.2023 - Current
- Completed daily rounds with patients to check conditions and adjust treatment plans.
- Enhanced patient care by accurately performing EKG testing and analyzing results.
- Took vital signs to assess patient health progress and needs.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Certified Nursing Assistant
Home Helpers
08.2014 - Current
- As a Certified Nursing Assistant I assisted patients with specialty needs daily by grooming, medication administration, toileting, meal preparation, mobility assistance
- Light housekeeping, multi-tasking through several systems documenting daily behavior of patients, ensuring all HIPAA guidelines were followed, stocked necessary inventory and answered general inquiries
Surgical Coordinator
BMI Surgical
02.2022 - 11.2023
- As a Surgical Coordinator I handle one hundred plus inbound and placed outbound calls daily consulting with providers regarding prior authorizations, assisted patients scheduling surgical appointments, educated patients on prior authorizations and status, filed and managed confidential information daily, and answered general questions.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Supported administrative tasks such as insurance verification and data entry for accurate record-keeping and billing processes.
- Facilitated swift insurance verification processes, accurately submitting claims on behalf of patients.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
CNA- Med Surgery
Phoebe Sumter Medical Center
02.2021 - 09.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Medical Assistant
Ortho Spine & Sport
02.2019 - 02.2022
- As a Medical Assistant I handled inbound and placed outbound calls to patients, assign patients to rooms, document patient's charts accurately, assisted patients with pre-op and post op care, triaging patients, taking vital signs, setting appointments, filed and managed confidential paperwork, answering general inquiries
- Completed EKGs and other tests based on patient presentation in office.
- Taught patients about medications, procedures, and care plan instructions.
Certified Nursing Assistant
Compassion and Dignity Home Care
08.2017 - 02.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Medical Assistant
Southeastern Interventional Pain Associates
08.2014 - 08.2017
- Verified eligibility and compliance with authorization requirements for service providers.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
HIGH SCHOOL DIPLOMA -
Kirkwood Senior High School
Kirkwood, MO05.2005
Skills
- HIPAA Compliance
- Communication
- Creativity
- Patient Scheduling
- Customer Service
- Vital Sign Monitoring
- Direct Patient Care
- Data Entry
- Insurance Verification
- Critical Thinking
- Prioritization
- Medical Terminology
- Proven leadership experience
- Exceptional time management skills
- Decision-Making and Problem-Solving Abilities
- Active Listening and Understanding
- Teamwork and Collaboration
- Clinical Documentation
- Electrocardiogram Interpretation
- Holter Monitoring
- Multitasking
- Self Motivation
- Written Communication
- EKG Technician
- Maintaining confidentiality
- Privacy and confidentiality
- Interpersonal skills mastery
- Attention to detail and accuracy
- Medical Administration
- Electronic Medical Recordkeeping
- Understanding of medical issues
- Administration skills
- Professionalism and Confidentiality
- Self-motivation and discipline
- Reliability and punctuality
- Type or edit your skills here
Certification
Certified Nursing Assistant
Medical Assistant
References
References are available upon request.
Timeline
Medical Assistant
Northside Hospital Atlanta
11.2023 - Current
Surgical Coordinator
BMI Surgical
02.2022 - 11.2023
CNA- Med Surgery
Phoebe Sumter Medical Center
02.2021 - 09.2022
Medical Assistant
Ortho Spine & Sport
02.2019 - 02.2022
Certified Nursing Assistant
Compassion and Dignity Home Care
08.2017 - 02.2019
Certified Nursing Assistant
Home Helpers
08.2014 - Current
Medical Assistant
Southeastern Interventional Pain Associates
08.2014 - 08.2017
HIGH SCHOOL DIPLOMA -
Kirkwood Senior High School