Summary
Overview
Work History
Education
Skills
Timeline
Generic

Makiya Salter

Montgomery,AL

Summary

Personable and dedicated with passion for delivering exceptional eye care and customer service. Possesses in-depth knowledge of optical products and fitting techniques, along with expertise in using optical equipment and maintaining accurate patient records. Committed to enhancing visual health and providing outstanding patient experience.

Overview

3
3
years of professional experience

Work History

Lead Dispensing Optician

Eyemart Express LLC
07.2024 - Current
  • Educated clients about how to adapt to, wear, and care for eyeglasses.
  • Ensured accurate measurements and fitting of eyeglasses, resulting in increased customer comfort and satisfaction.
  • Maintained a clean, organized workspace to facilitate efficient daily operations and create a welcoming environment for patients.
  • Enhanced overall store sales by effectively promoting various eyewear products and accessories to customers.
  • Helped clients try on and select new frames and recommended lens options to meet specific needs.

Lead Retail Optician

Walmart
08.2022 - 07.2024
  • Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
  • Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
  • Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
  • Filed claims with vision and medical insurance companies to garner payment for optical services.
  • Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.

Education

Sidney Lanier High School
Montgomery, AL
05.2019

Skills

  • Professionalism and ethics
  • Motivational skills
  • Staff training and development
  • Insurance verification
  • Retail sales
  • Insurance billing
  • Contact lens
  • Optical dispensing expertise
  • Computer skills
  • Eyeglass repair
  • Prescription verification
  • Optical lab coordination
  • Insurance verification procedures
  • Calculating insurance coverage

Timeline

Lead Dispensing Optician

Eyemart Express LLC
07.2024 - Current

Lead Retail Optician

Walmart
08.2022 - 07.2024

Sidney Lanier High School

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