Edward Lewis Perez III
West Valley City,UT
Summary
Dynamic and results-driven professional with a proven track record at Chick-fil-A, excelling in customer service and team collaboration. Skilled in multitasking and food preparation, I effectively streamlined operations, enhancing efficiency and customer satisfaction. Committed to fostering a positive work environment while mentoring team members to achieve their best.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Chick-fil-A
09.2025 - Current
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely while adhering to health and safety regulations.
- Collaborated with team members to maintain cleanliness and organization in dining area and kitchen.
- Assisted in food preparation, ensuring quality and consistency of menu items.
Team Leader
Freddy's Frozen Custard & Steakburgers
06.2023 - 09.2024
- Led team to achieve operational goals through effective communication and collaboration.
- Mentored junior staff, fostering skill development and maintaining high performance standards.
- Streamlined workflow processes, enhancing efficiency and reducing downtime within the team.
- Implemented best practices for project management, ensuring timely completion of tasks.
- Conducted regular performance reviews, providing constructive feedback to improve individual contributions.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Team Member
Jimmy John's
05.2022 - 03.2024
- Assisted in daily operations, ensuring efficient workflow and team collaboration.
- Contributed to maintaining cleanliness and organization of work areas.
- Executed customer service tasks, addressing inquiries and providing support.
- Learned and adhered to safety protocols and operational procedures.
- Adapted quickly to changing priorities during peak service times, maintaining operational flow.
- Supported training of new team members on company standards and procedures.
- Engaged with customers to promote menu items and drive sales effectively.
- Collaborated with team members to complete orders.
- Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
Education
High School Diploma -
Entrada Adult High School
Sandy, UTSkills
- Multitasking and organization
- Customer service
- Attention to detail
- Fundamental mathematics
- Customer engagement
- Time management
- Food handling
- Cooking
- Problem-solving
- Food preparation
- Teamwork and collaboration
Languages
Spanish
Limited Working
Timeline
Crew Team Member
Chick-fil-A
09.2025 - Current
Team Leader
Freddy's Frozen Custard & Steakburgers
06.2023 - 09.2024
Team Member
Jimmy John's
05.2022 - 03.2024
High School Diploma -
Entrada Adult High School