
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Supervised the installation and repair of telecommunication services, digital loop electronics, T1 circuits, TLS circuits, fiber and copper splicing. Responsible for consumer and business services for the Eastern Shore of Virginia. Responsible for the safety and productivity of technicians servicing the elements listed above.