Edward Mosby
Jackson,MS
Summary
Dynamic Shift Supervisor at Waffel House with a proven track record in enhancing service efficiency and team collaboration. Skilled in employee training and workplace safety, I successfully implemented process improvements that elevated customer experiences and ensured compliance with safety standards. Committed to fostering a positive work environment and achieving operational excellence.
Overview
16
16
years of professional experience
Work History
Shift Supervisor
Waffel House
Jackson, MS
10.2010 - Current
- Supported daily operations to promote smooth workflow and compliance with safety standards.
- Assisted in training team members on food preparation techniques and customer service expectations.
- Monitored inventory levels and coordinated supply orders to ensure consistent stock availability.
- Facilitated process improvements that improved service efficiency and enhanced customer experiences.
Cook
Timberlawn Elementary School
Jackson, Ms
08.2018 - 09.2020
- Prepared and cooked nutritious meals for students following established dietary guidelines.
- Managed food inventory, ensuring proper stock levels and minimizing waste.
- Enhanced menu offerings by incorporating seasonal ingredients and student preferences.
- Trained new staff on kitchen safety protocols and food handling procedures.
Cook
Burger King
Jackson, Ms
05.2016 - 10.2018
- Streamlined meal preparation processes to improve efficiency during peak serving times.
- Collaborated with nutritionists to design balanced meal plans for diverse student needs.
- Implemented sanitation standards, resulting in consistently high health inspection scores.
- Supervised kitchen staff, fostering teamwork and ensuring adherence to quality standards.
Education
GED -
Wingfield High School
Jackson, MsSkills
Cash handling
Employee training
Workplace safety
Staff management
Training and mentoring
Customer-oriented
Continuous improvement
Safety
Sales monitoring
Team supervision
Positive attitude
Team motivation
Creative problem solving
Team collaboration and leadership
Customer service management
Goal setting and tracking
Conflict resolution
Issue resolution
Flexible schedule
Training assistance
Timeline
Cook
Timberlawn Elementary School
08.2018 - 09.2020
Cook
Burger King
05.2016 - 10.2018
Shift Supervisor
Waffel House
10.2010 - Current
GED -
Wingfield High School