Accomplished Business Analyst with strong capabilities in data analysis and team collaboration. Experience in implementing best practices to enhance project delivery timelines while maintaining high-quality standards, committed to driving operational efficiency and continuous improvement.
Overview
25
25
years of professional experience
Work History
Business Analyst
Higher Education Technology Group
Fort Lauderdale, FL
02.2015 - Current
Analyzed data trends to identify opportunities for process enhancements.
Collaborated with cross-functional teams to streamline project workflows and improve efficiency.
Developed comprehensive reports to support strategic decision-making and resource allocation.
Facilitated training sessions for staff on new software tools and best practices in data analysis.
Drove continuous improvement initiatives resulting in enhanced operational performance across departments.
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Improved business processes by analyzing current practices and recommending optimization strategies.
Interacted with internal customers to understand business needs and translate into requirements and project scope.
Streamlined project management with effective communication and collaboration across cross-functional teams.
Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
Drove operational efficiency by automating routine tasks, freeing up staff to focus on more complex issues.
College Registrar
Palm Beach State College
Lake Worth, FL
11.2001 - 01.2015
Oversaw student registration processes, ensuring compliance with institutional policies and procedures.
Managed academic records, maintaining accuracy and integrity of student data across multiple systems.
Led initiatives to improve enrollment services, enhancing user experience for students and staff.
Developed training programs for new registrars, fostering a culture of continuous improvement and knowledge sharing.
Business Analyst at Navarro Research & Engineering Inc. (Contractor to the U.S. Dept. of Energy)Business Analyst at Navarro Research & Engineering Inc. (Contractor to the U.S. Dept. of Energy)