Insightful Information Technology Manager with 20+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
29
29
years of professional experience
Work History
Business Technology Consultant
Business Technology Consultants, L.L.C.
01.1995 - Current
Directed IT services, counseled executives and collaborated with client's senior management on strategic planning.
Worked closely with infrastructure staff and departmental decision makers to identify, recommend, develop and implement cost-effective technology solutions.
Managed IT staff monitoring and diagnosing server and data center problems and design and implementation of new data center technologies.
Liaised with facilities personnel to manage security and infrastructure expansion, data center modifications, equipment placement, power management and cooling.
Provided solutions aligned with VB.NET architecture and business needs.
Facilitated IT enterprise architecture across organization's enterprise transformation programs.
Maintained efficient operation of 3 data center locations with over 18 devices,
Engineered, managed and installed PBX system with clients and reporting capabilities.
Spearheaded continuous improvement on hardware and software architectures for clients.
Controlled development of test areas, systems test data and testing methods prior to implementing new systems.
Tokenized credit cards to create third party E-commerce suite.
Led functional and technical support for implementation of software applications and enhancements.
Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
Oversaw development and implementation of improvements to support and network operations.
Communicated regularly with customers concerning data exchange and technology integration.
Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
Supported implementation of warehouse management system software applications to enable centralized management of tasks.
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