Summary
Overview
Work History
Education
Skills
Timeline
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Edward Risley

Leesburg,FL

Summary

Dynamic and detail-oriented professional with a proven track record at Geisinger Medical Center, excelling in customer service and time management. Skilled in optimizing delivery routes using GPS technology, ensuring timely and safe transportation of goods. Recognized for building strong client relationships and maintaining high service quality under pressure.

Overview

23
23
years of professional experience

Work History

Courier

Geisinger Medical Center
03.2022 - 06.2022
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.

Courier

EDM/Access Records Management
04.2015 - 08.2021
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Developed strong relationships with clients through dependable service that ensured repeat business.
  • Followed company policies and procedures during shift.
  • Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
  • Ensured the safety of packages by properly handling fragile items during transportation and storage.

Area Sales and Distribution Mgr.

Schwan's Global Supply Chain Inc.
01.1999 - 03.2012
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
  • Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
  • Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
  • Developed strong relationships with vendors and suppliers to ensure timely deliveries and accurate inventory data.
  • Optimized distribution processes by implementing efficient inventory management systems.
  • Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations.

Education

None - Business Management

Columbia Greene Community College
Athens, NY

Yes - Business

Hunter Tannersville Central
Tannersville, NY
06.1969

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Time management
  • Excellent driving skills

Timeline

Courier

Geisinger Medical Center
03.2022 - 06.2022

Courier

EDM/Access Records Management
04.2015 - 08.2021

Area Sales and Distribution Mgr.

Schwan's Global Supply Chain Inc.
01.1999 - 03.2012

None - Business Management

Columbia Greene Community College

Yes - Business

Hunter Tannersville Central

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