Edward Smith
Randallstown,MD
Summary
Adept at elevating event experiences, I excelled at Tend/Qwick, enhancing attendee satisfaction through expert problem-solving and superior customer service. My proactive approach in staff training and management significantly improved event operations. Skilled in time management and social media promotion, I consistently delivered professional and memorable convention atmospheres.
Overview
1
1
Certification
Work History
Convention Worker/Concessions Worker
Tend/Qwick
07.2024 - Current
- Contributed to the promotion of conventions through social media platforms and targeted advertisements.
- Provided on-site support during special events such as keynote speeches or panel discussions, ensuring a professional atmosphere.
- Enhanced attendee experience by providing exceptional customer service and addressing inquiries promptly.
- Coordinated transportation services for conference attendees when necessary, enhancing overall satisfaction levels.
Education
Bachelor of Science - Business Administration And Management
Coppin State University
Baltimore, MD06.1994
Skills
- Problem-Solving
- Time Management
- Staff Training and Development
- Staff Management
Accomplishments
When I was younger I was one of the highest decorated students in Baltimore City. I was the first student in my class to be named to The P.T.A in the history of my High School,furthermore I was the youngest Manager trainee In Mc Donald's history. I also set a record for Hardee's Fast Food Management Team
Certification
- [Area of certification] Training - [Timeframe]Certificate of Completion Maryland Alcohol Training 7/4/2024
- [Area of certification] Training - [Timeframe] ANSI Certificate 7/6/2024
Timeline
Convention Worker/Concessions Worker
Tend/Qwick
07.2024 - Current
Bachelor of Science - Business Administration And Management
Coppin State University
Similar Profiles
Cassandra ClayCassandra Clay
Bartender at Tend and QwickBartender at Tend and Qwick
Carmen HillCarmen Hill
Bartender/ Banquet Server at Qwick FreelancersBartender/ Banquet Server at Qwick Freelancers
Jamail NolleyJamail Nolley
Banquet Server at QWICKBanquet Server at QWICK
Darrell M. Lea Jr.Darrell M. Lea Jr.
Engineering Supervisor at Erickson Senior LivingEngineering Supervisor at Erickson Senior Living
Sabree ShahSabree Shah
Coworker at IKEACoworker at IKEA