Toby Fischer
Luther
Summary
Concessions Manager with expertise in inventory management and point-of-sale systems. Demonstrated ability to enhance operational efficiency while maintaining compliance with health regulations. Strong background in delivering exceptional customer service and optimizing team performance.
Overview
24
24
years of professional experience
Work History
Concessions Manager @ OKC Convention Center
Legends ASM
Oklahoma City
12.2020 - Current
- Oversaw daily operations of concession stands during events to maximize efficiency.
- Coordinated inventory management and ordering processes to ensure product availability.
- Ensured compliance with health and safety regulations for food handling procedures.
- Conducted monthly inventory checks and managed stock rotation to minimize spoilage.
- Maintained comprehensive records of sales, expenses, and labor hours for financial oversight.
- Collaborated with chefs to develop innovative recipes for concession offerings.
Assistant Concessions Manager @ Paycom Center
ASM Global
Oklahoma City
12.2017 - 12.2020
- Monitored inventory levels and ordered supplies timely for concessions operations.
- Resolved customer complaints promptly to maintain high guest satisfaction.
- Utilized point-of-sale systems for accurate transaction processing and reporting.
Supervisor, Cook, Barista
Oklahoma State University-University Dining
Stillwater
08.2001 - 12.2017
- Trained and mentored staff on best practices and operational procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
Bachelor of Science - General Studies
Oklahoma State University
Stillwater, OK05-2018
Skills
- Inventory management and point-of-sale systems
- Problem solving and event logistics
- Financial oversight and time management
Timeline
Concessions Manager @ OKC Convention Center
Legends ASM
12.2020 - Current
Assistant Concessions Manager @ Paycom Center
ASM Global
12.2017 - 12.2020
Supervisor, Cook, Barista
Oklahoma State University-University Dining
08.2001 - 12.2017
Bachelor of Science - General Studies
Oklahoma State University
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