Edward Smith
Dallas,TX
Summary
Dynamic Supervisor at Pratt Industries with a proven track record in staff management and customer service. Enhanced team productivity through effective training and mentoring, while implementing efficient workflows. Recognized for improving customer satisfaction by swiftly addressing inquiries and concerns, demonstrating strong leadership and problem-solving abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Pratt Industries
10.2017 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Pm machines
- Set up and tear down machines
- Replace broken parts of the machine or install new parts
- Assemble and disassemble machines
- Inventory parts for machines
Certification
Forklift
Timeline
Supervisor - Pratt Industries
10.2017 - 04.2025
Brookhaven High School - ,
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