Edward VanDame

• Inventoried warehouse stock on monthly, quarterly and annual basis.
• Maintained control of cycle counts, physical inventory and discrepancy research.
• Processed damaged goods and completed wasted inventory paperwork.
• Cross-referenced invoices and supplies for reporting accuracy.
• Reduced stock discrepancies through meticulous record-keeping and consistent communication with relevant departments.

• Enhanced overall security by conducting regular audits and implementing strategic improvements.
• Reduced security breaches by developing and enforcing strict policies and procedures.
• Ensured a safe work environment by monitoring surveillance systems and addressing potential threats promptly.
• Managed access control systems effectively, ensuring only authorized personnel were granted entry to restricted areas.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

• Used scanners to quickly locate and track items in warehouse.
• Collaborated with team members to achieve daily pick and pack goals.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
• Operated pallet jacks to safely transport goods from warehouse to shipping area.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Rotated merchandise and displays to feature new products and promotions.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Created and maintained safe and secure work environments for employees.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Helped to open new store locations by training and guiding them in operations procedures and initial deliveries and stockroom set-up
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Developed systems and procedures to improve operational quality and team efficiency.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Analyzed and reported on key performance metrics to senior management.

• Conducted daily store walk-throughs to identify potential security risks.
• Patrolled store premises to detect and prevent shoplifting and security breaches.
• Observed video surveillance systems for prompt emergency response.
• Completed incident reports and activity logs for accurate, current records.
• Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
• Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
• Investigated and documented thefts and suspicious activity to improve issue prevention.
• Liaised with law enforcement and security personnel in issue investigation.
• Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
• Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.

• Receive daily deliveries and ensure proper handling and distribution of all Company merchandise, collateral and property
• Report any and all discrepancies through ensure Profit support and Shrinkage awareness
• Coordinate with all Department Supervisors to ensure placement of Merchandise is set to Company Visual standards, including execution of Pricing and Signing, in order to support a superior Customer shopping experience
• Observe, coach and document all team behavior and activities to ensure effective a positive team experience all while supporting any new Company initiatives and processes
• Redirect any behaviors that need development or growth
• Develop effective schedules for Support associates of up to a team of 20 plus, in accordance with budgets as set forth
• Was consistently promoted to positions of increasing responsibility that demonstrated leadership, integrity and high levels of personal excellence.

• Observe external thefts, apprehend subject and write corresponding reports
• Observe and provide written reports on internal theft issues
• Audit cash registers daily
• Audit all OSHA standards (fire extinguishers, slip and fall, ladders).

·Worked part time overnight security for several local schools patrolling grounds

·Worked in a crowd control capacity for big events

·Keep an hourly log of activities/duties performed

·Write reports on all incidents that occurred during time of duty including detail accounts that are legible and coherent