Edward Yi
Brooklyn,NY
Summary
Enthusiastic candidate with hands-on experience in customer service and food preparation. Proven ability to communicate effectively and resolve issues, ensuring customer satisfaction. Eager to apply skills in a creative environment, contributing to team success and learning opportunities.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Wild Rice Pan Asian Restaurant
Fairfield, CT
06.2025 - 07.2025
- Provided attentive service to guests, ensuring prompt order delivery and satisfaction.
- Maintained cleanliness and organization of dining area, contributing to a welcoming atmosphere.
- Monitored table settings and replenished supplies as needed for seamless operations.
- Maintained clean and organized dining areas for optimal guest experience.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Cashier Assistant
Wild Rice Pan Asian Restaurant
Fairfield, CT
06.2025 - 07.2025
- Assisted in maintaining cleanliness and organization of front counter and dining areas.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues to ensure a positive dining experience.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
Packing and Shipping Clerk
Staples
New York, NY
07.2024 - 08.2024
- Pack and label outgoing shipments accurately to ensure timely delivery.
- Inspect products for quality assurance before packing for shipment.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
Inventory Specialist
Staples
New York, NY
07.2024 - 08.2024
- Conducted regular audits to verify accuracy of inventory records and identify variances.
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
Customer Service Intern
Staples
New York, NY
07.2024 - 08.2024
- Assisted customers with product inquiries, ensuring clear communication and resolution of issues.
- Processed customer orders accurately and efficiently, contributing to positive shopping experiences.
- Collaborated with team members to streamline checkout processes, improving overall operational efficiency.
Cook's Assistant
Mr. Crab Seafood & Bar
Bridgeport, CT
06.2023 - 07.2023
- Assisted in food preparation and ingredient organization to ensure kitchen efficiency.
- Maintained cleanliness and sanitation of work areas, adhering to health and safety regulations.
- Supported head cook in executing menu items during high-volume service periods.
- Learned new cooking techniques and recipes to expand culinary skills and knowledge base.
Cook
Mr. Crab Seafood & Bar
Bridgeport, CT
06.2023 - 07.2023
- Prepared and cooked seafood dishes following established recipes and quality standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Monitored cooking times and temperatures to ensure optimal food quality and safety.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
Bachelor of Communications - Design And Digital Media
College of Staten Island
Staten Island, NY05-2030
Minor - Studio Arts
College of Staten Island
Staten Island, NY05-2030
Associate of Science - Liberal Arts And Sciences
College of Staten Island
Staten Island, NY05-2024
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Friendly, positive attitude
- Flexible and adaptable
- Active listening
- Bilingual English and Cantonese
Languages
English
Chinese (Cantonese)
Chinese (Mandarin)
French
Spanish
Interests
- Cooking
- DIY and Home Improvement
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Learning new cooking techniques and expanding my culinary skills
- I enjoy cooking for friends and family gatherings
- Interior Design
- Digital Art and Animation
- Food Photography
- I have a passion for photography and editing photos
- Baking
- Photography
Timeline
Restaurant Waiter
Wild Rice Pan Asian Restaurant
06.2025 - 07.2025
Cashier Assistant
Wild Rice Pan Asian Restaurant
06.2025 - 07.2025
Packing and Shipping Clerk
Staples
07.2024 - 08.2024
Inventory Specialist
Staples
07.2024 - 08.2024
Customer Service Intern
Staples
07.2024 - 08.2024
Cook's Assistant
Mr. Crab Seafood & Bar
06.2023 - 07.2023
Cook
Mr. Crab Seafood & Bar
06.2023 - 07.2023
Bachelor of Communications - Design And Digital Media
College of Staten Island
Minor - Studio Arts
College of Staten Island
Associate of Science - Liberal Arts And Sciences
College of Staten Island