Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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Edward W. Hood

Edward W. Hood

Tallahassee,FL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Over 21 years' experience managing people and mission critical communications equipment across the globe.

Overview

21
21
years of professional experience
3
3
Certification

Work History

Owner

Hood Security Services
02.2022 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed cybersecurity policies and procedures for customers
  • Maintained customer networks and computer systems
  • Prepared bank deposits and handled business sales, returns and transaction reports.

IT Manager

Apalachee Backhoe And Septic Tank
10.2019 - 03.2022
  • Conferred with management to advise and plan for short-term and long-term IT system upgrade needs.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
  • Implemented and enforced cyber security policy and procedures
  • Installed and maintained GPS trackers on company vehicles and heavy equipment
  • Managed Google SEO, website, and social media presence.
  • SET and MET company revenue goal of $3mil. Company first

SATCOM Operator

Joint Communications Support Squadron, Georgia Air National Guard
10.2018 - 01.2021
  • Responsible for the deployment of early entry, scalable Command, Control, Communication, and Computer support to the Regional Combatant Commands, Special Operations Command, and other agencies as directed; on order, provides additional services within 72 hours to support larger Combined Joint Task Force Headquarters across the full spectrum of operations
  • Supported Georgia Emergency Management Agency and Federal Emergency Management Agency.

Datalinks Technician

101st Air Communications Squadron, Florida Air National Guard
05.2015 - 10.2018
  • Installed, maintained, and repaired critical IT infrastructure at the 601st Air & Space Operations Center.
  • Maintained network connectivity between air defense sectors, and preventative maintenance inspections on Line of Sight radios.
  • Sustained network connectivity for the National Security Emergency Preparedness(NSEP) and Defense Support Civil Authority(DSCA) operations which enabled rapid support for 14 major storms
  • Volunteered during Hurricane Irma relief by expanding 1st Air Force operations/plans/requirements conference room by installing 2200 feet of fiber and shielded copper readying 22 user positions with secure/unsecure voice and data capability.
  • Installed 15 fiber nodes which increased command and control capacity by 50% while identifying and removing 24 dead network connections saving the Air National Guard $5.5K
  • Installed wireless network inside Air Operations Center gym boosting morale for 300 personnel.

Installation Consultant

SafeStreets USA LLC
09.2012 - 06.2014
  • Installed, maintained, and repaired ADT residential/commercial security systems.
  • Provided site surveys and made recommendations based on discovered security vulnerabilities.
  • Educated customers on the capabilities and limitations of their security systems.
  • Recommended upgrades as appropriate to increase security posture. Area of responsibility spanned 2 states, roughly 120 square miles of territory. Routinely kept accurate inventory of $10,000 worth of security equipment.

Land Mobile Radio Technician

DSCI
06.2011 - 06.2012
  • Provided line of sight communications to Joint Task Force Guantanamo Bay, Cuba
  • Setup, managed, and maintained portable, mobile, repeating, Motorola radio systems.
  • Advised Joint Task Force commander to upgrade the Land Mobile Radio network by integrating with naval station UHF trunking system saving the US Govt $700K.
  • Installed Astro Spectra base stations, consolettes, and PRC-117 radios.
  • Programmed, keyed, and maintained over 450 Motorola XTS 5K and 3K radios.
  • Tuned and installed Line of sight antennas for maximum radio reception.
  • Experienced in tuning antennae, running cable, and the use of lab test equipment

IT Manager

NATO/ISAF
10.2009 - 03.2010
  • Responsible for base network and line of sight communications for the Counter Insurgency Training Center
  • Setup, managed, and maintained radio systems providing convoy command and control capability in and around Afghanistan.
  • Maintained Armed Forces Network Satellite system
  • Managed satellite internet cafe for students and staff

Education

Associate of Applied Science - Electronic Systems Technology

Community College of The Air Force
Montgomery, AL
02.2019

GED -

Brunswick Job Corps Center
Brunswick, GA

Skills

  • Leadership
  • IT Operations
  • Cybersecurity
  • Customer Service
  • Technical troubleshooting
  • Help Desk
  • Strategic planning
  • Risk and Mitigation Analysis
  • Team management
  • Operational Efficiency and Safety
  • IT Procurement
  • Inventory Management

Accomplishments

Air & Space Forces Association

Savannah Chapter President

  • Awarded Medal of Merit by pushing team to focus on on Aerospace Education and the chapter received Aerospace Education Excellence Award as well as 2021 Medium Sized Chapter of the year.

Air & Space Forces Association

Tyndall Chapter President

  • Completely rebuilt 300+ member chapter
  • Recognized by the National President for my article on Airpower
  • Recognized by the Vice Chairman of field operations for work ethic
  • Awarded Military Outstanding Volunteer Service Medal for surpassing 500 volunteer hours.
  • Dedicated Rosie the Riveter National Living Memorial
    Awarded Medal of Merit
  • Chapter received Exceptional Service Award for Airman & Family Programs

Air & Space Forces Association

National Chairman for Strategic Communications

Affiliations

Air & Space Forces Association

Boy Scouts of America

American Legion


Certification

COMPTIA Secure Infrastructure Specialist

COMP001021966545

NexGenT Cybersecurity Professional

NCSP-0061

Ethical hacking

Google Launchpad

1648950581458

Timeline

Owner

Hood Security Services
02.2022 - Current

IT Manager

Apalachee Backhoe And Septic Tank
10.2019 - 03.2022

SATCOM Operator

Joint Communications Support Squadron, Georgia Air National Guard
10.2018 - 01.2021

Datalinks Technician

101st Air Communications Squadron, Florida Air National Guard
05.2015 - 10.2018

Installation Consultant

SafeStreets USA LLC
09.2012 - 06.2014

Land Mobile Radio Technician

DSCI
06.2011 - 06.2012

IT Manager

NATO/ISAF
10.2009 - 03.2010

Associate of Applied Science - Electronic Systems Technology

Community College of The Air Force

GED -

Brunswick Job Corps Center
Edward W. Hood