Gabriela Miletti
Winter Garden,FL
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
10
10
years of professional experience
Work History
Cashier
Kate Spade
Orlando, FL
06.2022 - Current
- Skilled in utilizing POS systems and handling various forms of payment. Strong attention to detail, excellent communication skills, and the ability to work collaboratively with a team to achieve organizational goals.
Assistant Store Manager
Foot Locker
Orlando, FL
07.2020 - 03.2022
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Oversaw aspects of maintenance, inventory and daily activity management.
Sales Associate
Oakley
Lake Buena Vista, FL
10.2017 - 09.2020
Met incoming customers and provided immediate assistance.
Retrieved alternate items and sizes on request.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items.
Retrieved alternate items and sizes on request.
Listened to customer needs and preferences to provide accurate advice.
Completed purchases with cash, credit and debit payment methods.
Increased purchase totals by recommending additional items.
Sales Associate/Cashier
Rainbow Retail Stores
Clermont, Florida
07.2017 - 09.2017
Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Created attractive displays. Maintained up-to-date knowledge of customer buying habits.
Volunteer
Hospital para Mascotas
San Juan, PR
06.2014 - 12.2015
Performed duties as an assistant to the Veterinarian and the rest of the Clinic personnel.
Education
Bachelor of Arts - Music Business
Full Sail University
Winter Park, FL07-2024
Bachelor of Arts - Criminal Justice
University of Central Florida
Orlando, FL05.2022
Associate of Arts - Criminal Justice
Lake Sumpter College
08.2019
General Studies
East Ridge High School
2017
completed from 7th to 11th grades - General Studies
Sport School of San Juan
2016
Skills
- Active listening
- Verbal/written communication
- Team player mentality
- Outgoing personality
- Enthusiasm
- Time management ability
- Stock management
- Customer relations
- Issue resolution
Accomplishments
Resolved 100% of customer service issues within minutes to maximize loyalty and retention.
Timeline
Cashier
Kate Spade
06.2022 - Current
Assistant Store Manager
Foot Locker
07.2020 - 03.2022
Sales Associate
Oakley
10.2017 - 09.2020
Sales Associate/Cashier
Rainbow Retail Stores
07.2017 - 09.2017
Volunteer
Hospital para Mascotas
06.2014 - 12.2015
Bachelor of Arts - Music Business
Full Sail University
Bachelor of Arts - Criminal Justice
University of Central Florida
Associate of Arts - Criminal Justice
Lake Sumpter College
General Studies
East Ridge High School
completed from 7th to 11th grades - General Studies
Sport School of San Juan
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