Edwin Del Cid
Van Nuys,CA
Summary
Self-motivated Themed Entertainment Attendant experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment. Organized and attentive to identify and quickly resolve operational issues and maintain smooth operations. Customer-focused with excellent relationship-building and communication skills.
Overview
1
1
year of professional experience
Work History
Ride Operator
Universal Studios Hollywood
Los Angeles, CA
11.2023 - Current
- Ensured safety of guests by enforcing ride and park policies.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Greeted customers upon arrival at the entrance gates.
- Assisted with loading, unloading, and securing passengers on rides.
Halloween Horror Nights - House Host
Universal Studios Hollywood
Los Angeles, CA
08.2023 - 11.2023
- Provided guidance to participants during their house experience.
- Ensured safety protocols were followed at all times while supervising participants in the house.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Associate of Arts - Film, Television, And Electronic Media
Los Angeles Valley College
Van Nuys, CA06-2024
Some College (No Degree) - Film And Media Studies
University of California, Irvine
Irvine, CASome College (No Degree) - Media Theory And Criticism
California State University - Northridge
Northridge, CASkills
- Customer Service
- Safety Management
- Stress management techniques
- Guest Assistance
- Teamwork and Collaboration
- Adaptability
- Effective Communication
- Team leadership abilities
Accomplishments
- High School Team Lieutenant (2021) and Captain (2022)
- Most Dedicated - Arts Team (2022)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Korean
Elementary
Timeline
Ride Operator
Universal Studios Hollywood
11.2023 - Current
Halloween Horror Nights - House Host
Universal Studios Hollywood
08.2023 - 11.2023
Associate of Arts - Film, Television, And Electronic Media
Los Angeles Valley College
Some College (No Degree) - Film And Media Studies
University of California, Irvine
Some College (No Degree) - Media Theory And Criticism
California State University - Northridge
Similar Profiles
Christian AgpaoaChristian Agpaoa
Lead Ride Operator/Crew Trainer at Universal Studios HollywoodLead Ride Operator/Crew Trainer at Universal Studios Hollywood
Francis SantosFrancis Santos
Park Services Attendant at Universal Studios HollywoodPark Services Attendant at Universal Studios Hollywood
Mario PerazaMario Peraza
Food Stand Attendant at Universal Studios HollywoodFood Stand Attendant at Universal Studios Hollywood