Edwin Espichan
Bridgeport,CT
Summary
With a proven track record at Kohl's for enhancing security and theft prevention, I bring strong time management and leadership skills to the table. My experience spans driving customer satisfaction at Retail store safety through meticulous CCTV monitoring and asset protection, demonstrating a keen problem-solving aptitude and a commitment to excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Driver
Splendy
White Plains, NY
11.2019 - Current
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Loss Prevention Officer
Kohl's
Norwalk, CT
02.2016 - 07.2019
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Enhanced store security through the installation of surveillance cameras and alarm systems.
- Trained personnel on security best practices, protocols and procedures.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated .
Mixed Martial Arts Instructor
Karate Oyama
White Plains, NY
01.2015 - 11.2018
- Conducted seminars on health, wellness, self-defense, and other related topics in addition to regular classes, enhancing the overall value of the program offerings.
- Fostered a positive team atmosphere among students, encouraging camaraderie and mutual support on their journey towards becoming skilled martial artists.
- Organized successful fundraising events for the MMA program, generating resources for equipment upgrades and facility improvements.
- Tailored individual training programs for students, fostering personal growth and development within the sport of MMA.
- Offered personalized coaching for competition preparation, resulting in numerous student victories at local and regional tournaments.
- Increased students'' overall physical fitness levels by incorporating strength and conditioning exercises into MMA training sessions.
Loss Prevention Officer
Burlington Coat Factory Department Store
White Plains, NY
02.2014 - 02.2016
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
Stockroom Assistant
Walmart
White Plains, NY
01.2010 - 06.2014
- Adhered to strict quality control standards while handling delicate or fragile items in the stockroom environment, minimizing breakage incidents during transit periods.
- Increased productivity with careful monitoring of supply levels, reordering necessary items before depletion occurred.
- Assisted in training new staff members on stockroom procedures, fostering a collaborative team atmosphere and ensuring consistent standards across the department.
- Kept detailed records of all damaged or returned merchandise using computerized systems for accurate reporting purposes.
- Improved stockroom efficiency by implementing a streamlined .
- Verified safe and secure storage of merchandise and supplies.
- Stocked designated items on shelves, end caps and displays.
Education
High School Diploma -
Maria Reiche
Lima Peru12-2002
Skills
- Time management
- Theft prevention
- Team building and leadership
- CCTV monitoring
- Customer service
- Material handling equipment
- Asset protection
- Problem-solving
- Self-defense expertise
- Physical fitness and agility
- Public speaking
- Friendly, positive attitude
Certification
- Commercial Driver's License (CDL) - Department of Motor Vehicles (DMV).
- Passenger Endorsement - Department of Motor Vehicles (DMV).
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Driver
Splendy
11.2019 - Current
Loss Prevention Officer
Kohl's
02.2016 - 07.2019
Mixed Martial Arts Instructor
Karate Oyama
01.2015 - 11.2018
Loss Prevention Officer
Burlington Coat Factory Department Store
02.2014 - 02.2016
Stockroom Assistant
Walmart
01.2010 - 06.2014
High School Diploma -
Maria Reiche