Dynamic server with [Over 11]years in FOH and BOH functions. Diplomatic and engaging communication with exceptional customer service ,skillfully anticipated and addressed guests service needs
• Effectively communicated with the kitchen staff regarding customer allergies ,dietary needs & others special requests.
• Be aware at all times of guest’s need
• Suggests cocktails, appetizers, and desserts when appropriate. Utilizes suggestive selling.
• Takes order promptly and processes them in the kitchen; serves food
• Prepare Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications for guests at the bar
•Delivered Exceptional, friendly and fast service
•Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations.
GM. Adriana Fernández. 786 338. 1422
• Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
• Presented patrons with menus and specials promptly after seating, following up to address questions before taking
• Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
• GM. Cindy Howard 786 320 0391
• Offered friendly and efficient service to all customers, handled challenging situations
• Provided attentive service and proactively assistant to guest needs.
• Worked to maintain outstanding attendance record, consistently arriving to work ready to start
• GM. Molly. Parker 305 390 3625
• Greet customers, answered questions and recommended specials, wine and desserts to
• Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest
• GM Gregorio Diez.305 395 8790