Edwin Perez
Balch Springs,TX
Summary
Reliable individual accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities. I'm also an experienced Office tasker with solid background overseeing and delegating clerical tasks to achieve office performance targets. Efficiently coordinate authorizations, orders in office or warehouse environments. Systematic and well-organized in prioritizing simultaneous tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outbound Lead/ Office Tasker
DHL Supply Chain
Dallas, TX
08.2022 - Current
- I started my journey at DHL as a tasker for Inbound, this role included me organizing bills of lading, inbound documents, as well as prepare an excel sheet with all the loads that were going to process for the day and updating it thought the day.
- Established processes for tracking and measuring the success of outbound campaigns.
- Reviewed customer feedback from outbound calls to identify areas of improvement.
- Assisted with training new employees on outbound call procedures and best practices.
- Maintained an up-to-date database of contact information for potential customers.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Determined shipping methods, routes or rates for materials to be shipped.
- Ensured all safety protocols were followed throughout each job to minimize risk of injury or damage to property.
- Generated creative ideas for improving overall efficiency of the outbound process.
Cycle Counter
American Textile Company
Dallas, TX
10.2021 - 06.2022
- I started as a production line worker and 2 months later I was offered the cycle counter position because of my outstanding performance.
- Performed daily cycle counts on assigned areas to ensure accuracy of inventory records.
- Maintained accurate and updated records of all cycle count activities.
- Investigated discrepancies between physical inventory and system records, and reported findings to management team.
- Assisted with training new employees in cycle count procedures and policies.
- Communicated regularly with other departments regarding current inventory status.
- Stored finished products in labeled cartons and recorded location.
- Sorted products and materials into predetermined sequences for display, packing, shipping and storage.
Sanitation Worker
Georgia-Pacific
Hutchins, TX
02.2021 - 10.2021
- Operated power scrubber, pressure washer, vacuum cleaner, steam cleaner and other cleaning equipment.
- Maintained janitorial closets with supplies for daily use.
- Performed periodic deep cleans of entire facility as needed.
- Followed all safety procedures when handling hazardous materials.
- Handled cleaning and sanitation chemicals by following safety precautions.
- Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.
- Swept, mopped and scrubbed floors in production areas.
- Removed trash and waste from work areas to designated collection points.
- I was also certified to operate an electric Pallet jack & Scissor lift.
Education
High School Diploma -
North Mesquite High School
Mesquite, TX06-2020
Skills
- Staff Supervision
- Continuous Improvement
- Performance Tracking
- Effective Communication
- Inspection and Quality Control
- Safety Procedures
- Teamwork and Cooperation
- Self-Motivated and Independent
- Attention to Detail
- Office Administration
- Microsoft
- Workflow Planning
- Document Control
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Forklift (Stand-up, sit dow)
References
References available upon request.
Timeline
Outbound Lead/ Office Tasker
DHL Supply Chain
08.2022 - Current
Cycle Counter
American Textile Company
10.2021 - 06.2022
Sanitation Worker
Georgia-Pacific
02.2021 - 10.2021
High School Diploma -
North Mesquite High School
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