Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwin Pinzon

Coral Springs,FL

Overview

4
4
years of professional experience

Work History

Manage Repair Rep

Progressive
Coral Springs
11.2024 - Current
  • Managed repair claims processing, ensuring compliance with company policies and procedures.
  • Coordinated with repair facilities to facilitate timely service and customer satisfaction.
  • Communicated effectively with customers to explain claim statuses and repair processes.
  • Handled high-pressure situations with poise, navigating challenging negotiations towards successful outcomes.

Claims Generalist Associate

Progressive
Miramar, FL
09.2023 - Current
  • Analyzed and processed insurance claims to ensure compliance with company policies and regulations.
  • Reviewed claim documentation for accuracy, identifying discrepancies and ensuring timely resolutions.
  • Managed high-volume caseloads while consistently meeting deadlines and maintaining quality standards for claim submissions.
  • Utilized claims management software to track progress and maintain accurate records of each case.

Relationship Banker

Progressive
10.2022 - 09.2023
  • Cultivated strong client relationships through personalized banking solutions.
  • Assisted customers with account inquiries and transactions, ensuring satisfaction and accuracy.
  • Promoted financial products, enhancing customer knowledge and engagement in services offered.
  • Organized and led financial literacy programs for community, enhancing bank's reputation and outreach.

Education

Bachelor of Science - Business Administration

Florida International University
Miami, FL
08.2023

Associate of Arts - Business Administration

Miami Dade College
Miami, FL
05.2021

Skills

  • Strong negotiation
  • Problem-solving
  • Excellent communication
  • Active listening
  • Sales experience

Languages

English
Spanish

Timeline

Manage Repair Rep

Progressive
11.2024 - Current

Claims Generalist Associate

Progressive
09.2023 - Current

Relationship Banker

Progressive
10.2022 - 09.2023

Bachelor of Science - Business Administration

Florida International University

Associate of Arts - Business Administration

Miami Dade College
Edwin Pinzon