Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Timeline
Generic

Edwina crawford

Virginia Beach,Virginia

Summary

Enthusiastic employee, eager to contribute to team success through hard work, attention to detail. Clear understanding of efficiency, communication and training in management. Motivated to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

21
21
years of professional experience

Work History

Process Assistant

Amazon
Chesapeake, VA
04.2023 - Current
  • Managed multiple projects simultaneously while meeting tight deadlines.
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Advised and assisted specific staff members to support understanding of changes and implementation of streamlined processes.
  • Assisted in the development of operational policies and procedures to ensure compliance with company standards.
  • Monitored process performance to ensure compliance with established standards.

Learning Ambassador

Amazon
04.2020 - Current
  • Performing duties having operations increase efficiency, rectify issues, exceed training goals
  • Liaised between upper managers and entry-level workers, facilitating smooth communication and successfully achieving productivity with quality

Interim Learning Trainer

Amazon
Chesapeake, VA
07.2022 - 12.2022
  • Monitored learner progress and provided ongoing support as needed.
  • Developed customized e-learning modules for remote workforce training.
  • Mentored new employees through orientation and onboarding processes.
  • Maintained records of employee participation in professional development activities.

Police Corporal/ Field Training Officer

02.2003 - 04.2012
  • Trained and mentored new police officers in safety and performance of the duties building excellent rapport
  • Responded immediately to calls for service within the community
  • Actively patrolled assigned areas to prevent and detect crimes
  • Talked regularly with citizens to establish rapport and become a familiar presence in area
  • Educated members on proper field procedures to boost public trust in officers and efficiency

Education

Associate In Arts - Business/General

Gulf Coast State College (formerly Gulf Coast Community College)
08.2002

High School Diploma -

Wagner High School (Department of Defense Schools)
06.1989

Skills

  • Employee Training
  • Staff Management
  • Strategic Planning
  • Verbal and written communication
  • Problem resolution
  • Relationship development
  • Assignment Delegation
  • Workflow Management
  • Performance monitoring
  • Attendance Tracking

Leadership Experience

From a young age (high school), I had this immediate way of taking positions like “Captain of the track team”, and having accomplishments like “Athlete of the Year”. I currently still enjoy and love challenges. I have been in management positions often. I am a magnet to everyone; I am a genuine “people person” and everyone generally comes to me for any kind of assistance or even just to chat. I have a tendency to always fall into a leadership type role and strive for success for myself and others.

Communication Skills

Endlessly possessing a positive attitude along with a great deal of patience, working extremely well with others. Strong interpersonal skills, liaise effectively with coworkers, management, or customers. Ambitious self-starter ready to embrace new challenges and contribute to the company’s overall success.

References

References available upon request.

Timeline

Process Assistant

Amazon
04.2023 - Current

Interim Learning Trainer

Amazon
07.2022 - 12.2022

Learning Ambassador

Amazon
04.2020 - Current

Police Corporal/ Field Training Officer

02.2003 - 04.2012

Associate In Arts - Business/General

Gulf Coast State College (formerly Gulf Coast Community College)

High School Diploma -

Wagner High School (Department of Defense Schools)
Edwina crawford