Edwina Fang
Staten Island,NY
Summary
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Solid understanding of role of nurses in interdisciplinary environments. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Dedication to patient centered care, including advocacy, autonomy and safe nursing practices. Hunger for knowledge and experience to further improve clinical practices and patient handling.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Campus Living: University At Buffalo, SUNY
2021.09 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process and package retrievals.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Trained new team members on company procedures, customer service and issue resolution.
- Resolved dormitory resident issues quickly and notified supervisor immediately when problems escalated.
Waitress
SIU Kitchen
2023.05 - 2023.08
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Cashier
Champa Sushi
2021.09 - 2023.05
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Prevented cross-contamination from utensils, surfaces, and pans when packaging sushi and plating meals for clients with food allergies
Human Resources Assistant
Staten Island Care Center
2021.06 - 2021.08
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
Medical Administrative Assistant
Evergreen Medical Clinic P.C
2020.10 - 2021.02
- Maintained and updated patient records for accurate, current medical histories.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts and progress notes
Boba Barista
Lil M's Bubble Tea House
2019.09 - 2020.03
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor of Science - Nursing
University At Buffalo
Buffalo, NY05.2025
High School Diploma -
Susan E Wagner High School
Staten Island, NY06.2021
Skills
- Mobility Assistance
- Medical Documentation
- ADL Assistance
- EMR Use
- Physical Assessments
- Basic Life Support Certification from AHA
- Fluent in English and Cantonese
- Vital Signs monitoring
- Task prioritization
- Medication Administration
- Interpersonal communication
- Maintaining Patient Privacy and HIPPA
Accomplishments
- Associated Board of the Royal School of music: Level 6 Piano Theory
- Associated Board of the Royal School of music: Level 5 Piano
Clinical Experiences
Buffalo General Hospital - Med/Surg Clinicals
Buffalo, NY : 09/2023 - 11/2023
- Assissted patients with ADLs including ambulating to the bathroom or using the bed pan, bed baths, and getting patient ready for PT/OT.
- Assessing patients' rooms, noting any safety hazards. Making sure call light is within reach and bed is at the lowest setting
- Administer medications via oral, IV and intramuscular and monitor patient response
- documentation of head to toe assessments and vital signs
- Obtain blood glucoses prompty before meals.
- Communicate with the RN and aids on outcomes of delegated tasks and provide assistance when needed
- Nuture relationships with patients to promote a positive healing environment
Timeline
Waitress
SIU Kitchen
2023.05 - 2023.08
Front Desk Receptionist
Campus Living: University At Buffalo, SUNY
2021.09 - Current
Cashier
Champa Sushi
2021.09 - 2023.05
Human Resources Assistant
Staten Island Care Center
2021.06 - 2021.08
Medical Administrative Assistant
Evergreen Medical Clinic P.C
2020.10 - 2021.02
Boba Barista
Lil M's Bubble Tea House
2019.09 - 2020.03
Bachelor of Science - Nursing
University At Buffalo
High School Diploma -
Susan E Wagner High School
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