Jordan Gil-Baptiste
South River,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate job seeker with strong customer service skills eager to secure entry-level help desk position.
Overview
2
2
years of professional experience
Work History
Sales Associate
Champs
05.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prioritized helping customers over completing other routine tasks in store.
Order Fulfillment Associate
Target
10.2021 - 11.2022
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Enhanced store productivity by effectively collaborating with team members to meet daily quotas.
- Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
Education
No Degree - Information Technology And Informatics
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2026
High School Diploma -
South River High School
South River, NJ06.2021
Skills
- Retail Store Operations
- Customer Assistance
- Honest and Dependable
- Multitasking
- Goal-oriented
- Fraud Detection
- Conflict Resolution
- Flexible Schedule
- Listening Skills
- Teamwork and Collaboration
- Customer Service
Timeline
Sales Associate
Champs
05.2023 - Current
Order Fulfillment Associate
Target
10.2021 - 11.2022
No Degree - Information Technology And Informatics
Rutgers, The State University of New Jersey
High School Diploma -
South River High School
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